I am 88,retired and use an 2019 IMAC Intel Sonoma. My problem is when I try to access an item from my Favorites screen ,I have to force quit Safari and then click on the item and it will open. Probably have not explained this very good but am hoping someone might recognise the problem and there might be a simple fix? Thank you.
iMac 21.5″, macOS 14.8
the first thing I would try would be to Start up your Mac in safe mode. then test. then run the Mac in safe mode for 10 minutes, restart normally and test again. sometimes a safe boot followed by a normal boot can fix some issues.
also, the 2019 iMacs can run sequoia. so you might want to try upgrading to sequoia.
if neither of those steps work, I need to ask. are you using any apps that claim to "clean up" or "speed up" or otherwise "optimize" your Mac? and / or any antivirus apps? the only thing those apps are good for is causing major issues within macOS while providing ZERO protection or benefit. you would do well to uninstall them.
If you have no such apps, i’m thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.
Hi Jeffrey and thanks for your prompt response.I booted in safe mode and then normal and problem seems to be resolved. I do not have any clean-up or virus apps installed. I have never installed Sequoia as thought it might cause me problems? Tried to install Etre Check and was requested to install another Browser(Opera) which I did not and then received message Etre Check was not available in Canada?
Appears I am okay now thanks to you and your assistance was very much appreciated.
Robert
robert fromottawa wrote:
Hi Jeffrey and thanks for your prompt response.
you're welcome.
I booted in safe mode and then normal and problem seems to be resolved.
that's good. thanks for the followup.
Tried to install Etre Check and was requested to install another Browser(Opera)
that is odd, I've not heard of that happening.
which I did not and then received message Etre Check was not available in Canada?
and that, I do not understand. if you look at the developer's website, they are from Canada. and I also have it installed on my machines, and I'm in Canada.
Appears I am okay now thanks to you and your assistance was very much appreciated.
again, you're welcome. :)
Safari requires force quit to open Favorites on 2019 iMac
