After updating my iPhone from iOS 26 to iOS 27, the Contacts search function stopped working. My contacts are still there, but when I try to search for a contact by name, the search does not return the correct results.
Could you please advise how I can fix this issue? Is this a known problem with iOS 27?
timur221 wrote:
After updating my iPhone from iOS 26 to iOS 27, the Contacts search function stopped working. My contacts are still there, but when I try to search for a contact by name, the search does not return the correct results.
Could you please advise how I can fix this issue? Is this a known problem with iOS 27?
When you update your phone, your phone has to work behind the scenes to reindex the millions upon millions of bytes of data. That means rebuilding all the databases on your phone. It wouldn't be unusual for searching for contacts to not work until the index process completes, so just give this a couple days (depending on how much data there is on your phone) to complete and the search function should work again.
timur221 wrote:
After updating my iPhone from iOS 26 to iOS 27, the Contacts search function stopped working. My contacts are still there, but when I try to search for a contact by name, the search does not return the correct results.
Could you please advise how I can fix this issue? Is this a known problem with iOS 27?
When you update your phone, your phone has to work behind the scenes to reindex the millions upon millions of bytes of data. That means rebuilding all the databases on your phone. It wouldn't be unusual for searching for contacts to not work until the index process completes, so just give this a couple days (depending on how much data there is on your phone) to complete and the search function should work again.
On iOS I temporarily resolved it by searching only one contact account at a time - searching 'All Contacts' returns zero for the same search query as doing it in e.g. iCloud only. Not great but workable as a workaround until apple fixes the issue. I think it is already reported under: ***
[Edited by Moderator]
I found a simple solution after searching the entire world,
Just go to Setting, Your account name, Icloud, select option see all, select contacts and disable icloud sync for some time ( may be for a month ), select the option to "Keep on this phone" .
Then what happen is all the contacts will be stored in your iphone and search will become fast since no more searching the index in icloud.
Lets have this option of disable for some days till apple releases the new ios 27.5 and hope that it will get solution for this, ( remember before you change the phone, sync the contacts again with iclode and then change your phone )
I am unable to replicate the issue that you describe with iOS 27 and the Contacts Search function.
If your iPhone is not operating as expected, try a forced-restart - as this will often clear an isolated or post-update software issue:
Force restart iPhone - Apple Support
If the problem persists after performing the restart, it may be necessary to reset your iPhone settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPhone settings:
Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPhone to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:
Genius Bar Reservation and Apple Support Options - Apple
I went to settings, iPhone storage, Contacts, hit Offload App, waited 20 seconds, then hit Reinstall App and search function now works.
timur221 wrote:
After updating my iPhone from iOS 26 to iOS 27, the Contacts search function stopped working. My contacts are still there, but when I try to search for a contact by name, the search does not return the correct results.
Do you mean it's not working at all? Or do you mean it's returning different results than you expected? Can you give an example (anonymized).
after downloading new iOS “macOS 27 Golden Gate 27.0”
After that Contact Application Not Responding
Many times, follow still issue not solve
1. Force Quit
2. Force Quit from Activity Monitor click on X and Force Quit
3. Shutdown
4. Login from Safe mode
5. Also, re-install iOS again
Contacts search is working, but it has become extremely slow since I updated from iOS 26 to iOS 27. I have approximately 10,000 contacts, and when I search for someone, it now takes about 10–15 seconds for the results to appear.
Before the iOS 27 update, Contacts search was almost instant, even with the same number of contacts, and I never had this issue.
The “Optimizing Search/Indexing” process has already completed, so this does not appear to be related to ongoing indexing. I have also restarted the iPhone, but the issue remains.
This problem started immediately after updating to iOS 27. Please advise if this is a known issue and whether there is a fix or workaround.
Contacts search is working, but it has become extremely slow since I updated from iOS 26 to iOS 27. I have approximately 10,000 contacts, and when I search for someone, it now takes about 10–15 seconds for the results to appear.
Before the iOS 27 update, Contacts search was almost instant, even with the same number of contacts, and I never had this issue.
The “Optimizing Search/Indexing” process has already completed, so this does not appear to be related to ongoing indexing. I have also restarted the iPhone, but the issue remains.
This problem started immediately after updating to iOS 27. Please advise if this is a known issue and whether there is a fix or workaround.
Contacts search is working, but it has become extremely slow since I updated from iOS 26 to iOS 27. I have approximately 10,000 contacts, and when I search for someone, it now takes about 10–15 seconds for the results to appear.
Before the iOS 27 update, Contacts search was almost instant, even with the same number of contacts, and I never had this issue.
The “Optimizing Search/Indexing” process has already completed, so this does not appear to be related to ongoing indexing. I have also restarted the iPhone, but the issue remains.
This problem started immediately after updating to iOS 27. Please advise if this is a known issue and whether there is a fix or workaround.
Contacts search is working, but it has become extremely slow since I updated from iOS 26 to iOS 27. I have approximately 10,000 contacts, and when I search for someone, it now takes about 10–15 seconds for the results to appear.
Before the iOS 27 update, Contacts search was almost instant, even with the same number of contacts, and I never had this issue.
The “Optimizing Search/Indexing” process has already completed, so this does not appear to be related to ongoing indexing. I have also restarted the iPhone, but the issue remains.
This problem started immediately after updating to iOS 27. Please advise if this is a known issue and whether there is a fix or workaround.
I have a solution for this
in contacts select any one of the contacts list select the contact list in which you have maximum contacts. If you are selecting contacts from all list, the phone is getting slow and we are getting the problem.
what a joke!why should someone perform factory settings ..
Still I performed it with no results..
my question is what exactly Apple wants do by forcing the users to upgrade the OS in a span of 2 weeks ..
I find it fishy..
mayur_agare wrote:
my question is what exactly Apple wants do by forcing the users to upgrade the OS in a span of 2 weeks
No one here in this user-to-user forum would know Apple's reasons for doing something. However, I would note that Apple frequently releases a point updat (e.g. 27.0.1) within a couple of weeks after the original release. No matter how good the beta testing is, once the OS is released to the general public, things may be come apparent that needs to be fixed. Why would you not want Apple to release updates to fix recently identified issues? Would you prefer they do nothing?
Sir/Madam,
Which are those critical vulnerabilities which Apple has found? Please enlighten me..
Though I am also from the software industry and understand SLDC but still want to understand…You don’t release the patches in haste ,out of the blue..
Contacts search issue After update to iOS 27
