Resoclear Fraud App, Subscription trap, App not available but charges recurring.
Hi there,
have one issue with Resoclear app which is not available in app store.
I had purchased 0.99USD subscription via in App Apple Wallet Subscription for a week then after a week I was supposed to stop that subscription, when I investigated under iOS settings > user profile > subscriptions
I was unable to find active subscription for that app, so I have checked app and reported in app option to cancel that subscription, and waited for at least three days and there was no response.
After that, I had observed there was monthly subscription charges was occurred but fortunately there was low balance in my linked card so transaction was not successful, after that I had reported via report a problem via Apple subscriptions, and after 2 - 3 days I saw that app was disappeared from the App Store in particular Australian region
Afterwards, to make sure I have changed my physical bank card and removed old card to totally avoid this ResoClear App subscription charges. But on 8 October 2026 the transaction occurred., and there is no way to contact Apple or reverse the transaction or stop the subscription because the app is not available in App Store.
Upon asking bank, bank is asking for the details whether we have had contacted merchant to stop that transaction or not, and more other details from us, but there was no option to unsubscribe in the app. Also now the app is not available itself then also the charge has been taken from our linked back bank account.
Have you ever been trapped like this situation? What is the best way to overcome this issue?
Apple, we want your take on this.
iPhone 16 Pro Max