iPod Touch 4G and Tomtom car kit for iPod Touch

don't think so....

What are your experiences after a few day's / weeks with the new Ipod 4G and the TomTom carkit ?
Who uses a case for his ipod in the carkit? or do you have to remove it to work correctly?

Also when using the ipod without a case, does it fit well in the case (tight enough?)

Greetz,

From belgium

Hi everyone,

I've purchased the new iPod touch 4g for Christmas and also run into the problem with my TomTom car kit I've used before with my old IPod touch (original 1st gen model).

I've initially contacted TomTom customer support but their answer to my question wasn't really much help (for those interested I'm attaching it below).

I have to say I find it strange that Apple's web page http://www.apple.com/ipod/accessories/
still shows TomTom Car Kit for iPod touch even it by now both TomTom and Apple should know that there is a problem with the new iPod model ⚠

I kept looking and found this discussion thread.
The information I've found here convinced me that the problem is not some kind of of software or firmware incompatibility but simple case of bad electrical contact between TomTom car kit and iPad connector caused by the slightly reduced thickness and hight o the new iPod model.
I went with solution suggested jdri30 in his earlier post and bought a clear "BELKIN Shield Micra for iPod touch (4th generation)" at BestBuy store. It was much more expensive than the Dotwave case jdri30 described but I didn't want to wait for shipping. For those that don't like clear they have also other colours.

The case works great - it snaps around both sides, top, and back of the new iPod leaving the screen and bottom connector exposed and its thickness makes for the reduced dimensions of the 4-th generation model.
It makes a tight fit in the TomTom car kit cradle - in fact the case could be slightly thinner.
As it is, clicking the iPod-in-the-case in the car kit is easy but removing it requires more effort than with the old iPad. On the other hand, that makes it less likely to lose contact on a bumpy road.

(Thanks jdri30 !)

One thing I've noticed with my TomTom car kit and the new iPod is that unlike what most of you describe I have better results of getting the TomTom Car Kit Tool applet status "Docked" and establishing GPS lock if I snap the iPod in place with the car kit power hooked in but the iPod initially powered off and then power it on.
If I have the car kit tool applet running and then snap the iPod in place the status remains "Not Docked" until I either close and relaunch the applet or power the iPod off and on.

_____________________
TomTom Support Team
Subject: TomTom car kit compatibility with new iPod touch

Customer (…) 12/27/2010 04:44 AM
I have a TomTom car kit for iPod touch
TomTom model 4UUB3 (4UUB3.001.03)
serial number (…)
which I used with my old iPod touch 8GB model MA623C
OS ver 3.1.3 (7E18)

I've recently purchased new iPod touch 64Gb model MC547C (4th Generation?)
OS ver 4.2.1 (8C148)

I have TomTom car kit tool ver 1.0 and TomTom U.S. & Canada ver 1.6 apps installed on both iPod devices.

The car kit works fine with old iPod but when connected to the new model it doesn't charge the iPod and the TomTom Car Kit Tool applet status shows "Not Docked".
When disconnecting and connecting again the kit to an already running iPod I occasionally get a message the accessory not being supported.

Is the TomTom car kit for iPod touch not compatible with new iPod touch models ?
Is there any fix or other solution ?

Question Reference #101227-004029
Product Level 1: PDA and Mobile Phone Navigation
Product Level 2: TomTom car kit for iPod touch
Category Level 1: Technical support
Date Created: 12/27/2010 04:44 AM
Last Updated: 12/28/2010 02:53 PM
Status: Waiting
_________________________________
Response (...) 12/28/2010 02:53 PM
(…)
Thank you for taking the time to contact TomTom Customer Support. My name is (…) and we are always happy to help.

I sincerely apologize for the inconvenience caused to you. I can understand how frustrating this situation would be.

I understand that you are trying to use your old iPod car with the new one. Please rest assure I will help you solve the issue.

(…), unfortunately you can not use the car kit of iPod 8GB with iPod 4 as they are not compatible with each other. Currently, the car is not available for iPod 4. I would strongly recommend you to subscribe for the TomTom Newsletter so that whenever any updates are available in this matter, you will be the first one to know about it. If you choose to subscribe for the TomTom Newsletter then please visit the following web page:

http://www.tomtom.com/2091

(…), it was a pleasure assisting you. Please reply and let us know the status of the issue. We appreciate you using a TomTom device and want you to know that we value you as a customer.

To update your TomTom question (incident) or to reply to this email:
Please log in to your TomTom account using the following link:
http://www.tomtom.com/myTomTom/login.php
-Now Click on 'Support'
-Select 'My Questions History'
-Click on the title of your question then click on 'Update Question'

Note: If the incident is not updated within 72 hours, the incident will move to 'Solved' status to reflect that the provided resolution has been successful for you. The incident will automatically get closed.

Thank you for choosing TomTom for your navigation needs. If you have any further questions or comments, please feel free to email or call us at 866-486-6866 Monday through Friday, 7:00 AM until 11:00 PM EST or Saturday, 9:00 AM until 8:00 PM EST. Thanks again for writing. At TomTom, we believe in showing you the way, the easy way.

With Best Regards,
(…)
TomTom Customer Support

SMALL FOLDED-UP PIECE OF PAPER WORKED FOR ME. THANKS!!!

Thought that last post would be posted under J4CB's post re: piece of cardboard. Follows same principle as TyBeaumont's quarter. It works, people.

Has anyone used a cassette adapter for the tomtom car kit? I want to listen to my music through my car stereo system, and I have a 2003 Honda CRV that won't accept a aux out cable suggested to use with the car kit.

I use the Monster cassette adapter with tomtom car kit and my IPod Touch 4G. It isn't good quality sound when I connect it with tomtom. If I connect it directly with IPod Touch the sound is much better. I don't understand why.
I think the tomtom didn't supply high quality from his 3.5mm hole.
I bought silicone case for IPod Touch 4G, dressed on my IPod and now TomTom fit well.

The signal strength from the line out of the car kit is too high for the cassette player in your car.. That´s why it sounds distorted.
I solved this by opening the cassette adapter and soldering a 22K resistor on each of the two (L/R) wires.

Message was edited by: lightitnow