Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Stuck sleep/wake button?

Hi, just bought the new iPod nano and the oddest thing has happened, the sleep/wake button is, well, stuck. If I push it I don't get a tactile response and my iPod won't wake up (worst part). Going to the genius bar on the 24th Sep to get it checked out. So if anyone experiences this issue, tell me.

MacBook (Late 2009), Mac OS X (10.6.4), iPod nano 6th generation 16Gb (PRODUCT) RED

Posted on Sep 19, 2010 2:43 PM

Reply
232 replies

Oct 21, 2010 6:46 AM in response to Dan Mitchell1

Just got my rebuilt Nano back from Apple. Afraid to use it though. Sleep/wake button failed within a month, and I am VERY careful with my iPods. Apple makes you sign for delivery and the express delivery they use only drops off in the morning. Sorry, I can't take a day off to accept a package. Plus, they won't even let you hold the package at Fed Ex. I had to call the local warehouse and beg to let me pick it up. Ridiculous.

Nov 1, 2010 5:07 PM in response to Moomintroll

****Hey,****
_***The exact same situation happened to me earlier only it was both of my volume buttons. They were pressed down and would not give that "CLICK" noise to let you know that you'v pressed the button. If this happens to anyone else I cleaned around the buttons and then used a pair of tweezers to bring the buttons back up....They now work just like new. I hope I saved any of you a trip to the Apple store _
_THANKS XD _

Stuck sleep/wake button?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.