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macbook pro core i7 high res anti-glare screen garbled graphics

My two month old macbook pro consistently (once every day or two) produces a garbled up screen after using it for a few hours. The only way to resolve this is to restart the computer. I've talked with apple support and have gone into the store for help and so far everyone is clueless and offer no real advice. I can't take a screenshot on the machine once this occurs, the picture just comes up blank, but I did take pictures with my cellphone.

screenshots: http://i.imgur.com/MsUyO.jpg http://i.imgur.com/nhUfi.jpg

Has anyone else had a similar issue and is this most likely a graphics hardware error?

macbook pro core i7, Mac OS X (10.6.4), high res matte screen

Posted on Sep 20, 2010 10:30 AM

Reply
351 replies

Nov 21, 2010 12:30 PM in response to ryanfitz

fwiw I am having same issues, composing email in Gmail, happens 1 - 2 times per day

Purchased Oct 6/10

Have not contacted Apple yet as i can't make it happen. Hope to take photo next time and forward it to Apple.


MBP 15.4/2.66/CTO

Z0J6




With the following configuration:
PROCESSOR 065-9134 2.66GHz Intel Core i7
MEMORY 065-9136 8GB 1066MHz DDR3 SDRM - 2x4GB
HARD DRIVE 065-9143 512GB Solid State Drive
OPTICAL DRIVE 065-9145 SuperDrive 8X DL
DISPLAY 065-9412 MBP 15"HR Antiglare WS Display
Apple Software - iWork 065-9172 iWork preinstalled
Apple Software - Final Cut Exp 065-7674 No Final Cut Express preinstd
Apple Software - Aperture 065-7673 No Aperture Preinstalled
Apple Software - Logic Express 065-7675 No Logic Express Preinstalled
Apple Software - Filemaker 065-8307 No FileMaker Preinstalled
Apple Software - MS Office 065-8198 No MSO preinstalled
DVI Adapter 065-9150 No DVI Adapter
VGA Adapter 065-9152 No VGA Adapter
KEYBOARD AND DOCUMENTATION 065-9160 Keyboard/Users Guide
COUNTRY KIT 065-9163 Country Kit

Nov 24, 2010 9:40 PM in response to JiminSF

Same problem with an i7 MBP with a high-res screen. The 10.6.5 and Safari updates didn't fix the graphics--seems like hardware is at fault. Have any of you who talked to the Apple engineers heard anything? Given the disproportionate number of i7/high-res combos that have had problems, I wonder if there's a heat issue with the integrated graphics that's more likely to manifest itself with the beefier processor and more pixels to push. I want this issue fixed because I don't want to waste battery running the nvidia card when I'm not doing anything graphics-intensive.

macbook pro core i7 high res anti-glare screen garbled graphics

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