Can't burn CD's from iTunes

I've been trying to burn CD's from iTunes in Windows XP, and when I start the burn, it never gets past the "initializing" stage. I've checked and double checked everything I can think of as to why it would happen, but to no avail.
I was able to burn CD's up until a short time before Apple released the update to iTunes. I can burn CD's from other programs, so it's not a hardware issue. I would like to use iTunes though, since I can't put my iTunes downloaded songs on a CD without using iTunes.
It's not hit-or-miss either, everytime I try to burn a CD it fails.
Has anyone else encountered this problem? Any suggestions so that I can burn CD's again?

Posted on Sep 29, 2010 1:22 AM

Reply
30 replies

Dec 22, 2010 10:14 PM in response to jenyfur1983

I'm having what sounds like the same issue -- I know it's not a hardware problem because I just successfully burned a disc of photos using Finder, but every time I try to burn a playlist in iTunes, it hangs during the "Initializing" stage. The drive spins up frighteningly loudly, to the point where it shakes my computer, and stays that way until I start to worry that it's doing damage and try to cancel the burn (which usually doesn't work and I end up shutting down my computer to get it to spit out the disc).

I've tried all the suggestions in this thread, plus others I've found elsewhere: I've reset my PRAM, repaired disc permissions, restarted more times than I can count, set the burn speed lower (8x and 2x), unchecked "Include CD Text" in the burn options. All my software is up to date. The only changes since I last burned a CD (which was probably months ago) have been an iTunes update and getting my failed hard drive replaced. I initially worried that had somehow damaged the burner, but as mentioned above I burned a CD in Finder, so everything seems to be working ok.

I did discover in System Profiler that if you insert a blank disc, it will tell you the available burn speeds, so here is the information I got from that:

HL-DT-ST DVDRW GSA-S10N:

Firmware Revision: BP10
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media:
Type: CD-R
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
Write Speeds: 10x, 16x, 24x

I just tried setting the speed to 16x in iTunes with this exact disc and encountered the same issue.

Does anyone have any new suggestions? Thanks in advance!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can't burn CD's from iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.