Level 1

0 points

Netflix Problems

Anybody else having this problem? I had no trouble signing into my Netflix account (Instant Queue, recently played, etc...) but when I try to play something on the ATV it takes a long time to load then stops after two or three seconds. I tried this over wi-fi and with ethernet. I do not have particularly fast DSL but I watch Netflix on my Mac all the time with no problems. Also, I had no trouble streaming a movie trailer on the ATV. Just a Netflix bug? Any ideas?

iMac, Mac OS X (10.5.5)

Posted on Sep 29, 2010 8:25 PM

Top-ranking reply

sriramk

Level 1

0 points

Posted on Oct 1, 2010 6:45 PM

I spoke to Netflix support and they helped me fix this issue.

Solution: Switch from your automatic DNS settings to Google's DNS server. General->Network->Configure TCP/IP->Manual and pick 008.008.008.008.

Now, I was stumped a bit since I have an XBox 360 on the same network with no issues. The support guy said that Apple TV connects to their licensing servers a bit differently so this should fix the issue.

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793 replies

Nov 16, 2011 7:59 PM in response to CalebG

Mine is having the same issues and I am currently resetting it. Hopefully apple comes out with some sort of update.

padfitz

Level 1

0 points

Nov 23, 2011 7:43 PM in response to infidel35693569

Same here, did everything that i could but can't use Netflix. Apple has until Friday to restore or the TV gets returned... bummer but not wasting money on **** poor products

shawnece

Level 1

0 points

Nov 27, 2011 4:33 AM in response to johnfromcavendish

Having the same Netflix issue will try to reset and hope for the best. Thank you!!!

Nov 27, 2011 7:00 PM in response to Jalpuna

After todays update, I can no longer conect to netflix. Any way to get this solved?

robman74

Level 1

4 points

Nov 27, 2011 7:23 PM in response to CalebG

same problem here, updated software tonight and now Netflix won't work. so annoying! everything else works fine.

josam3

Level 1

8 points

Nov 28, 2011 9:42 PM in response to 4myfriend

I have tried the reset so many times I give up. There has got to be a fix for the netflix issue and the 4.4.3 atv update. HEEEELLLLLPPPPP!!!

Nov 29, 2011 1:18 PM in response to CalebG

Hello! Apple? Is there anybody out there? Can we please have an update that resolves the Netflix issue with the last update???

Nov 29, 2011 1:33 PM in response to vazandrew

No kidding. And Apple tech support reads the forums too.

Apple and Netflix need to have a pow wow.

Nov 30, 2011 7:29 PM in response to CalebG

Ok Apple, y'all are really dropping the ball! We need updates and you need to tell Netflix to get off their butt and fix their crummy issues. I am tired of resetting and restarting! Uuuggghhh!

vazandrew

Level 8

41,308 points

Nov 30, 2011 7:52 PM in response to infidel35693569

As you stated in your post it's Netflix that needs to fix it. Today all was working flawlessly on my system.

Dec 12, 2011 10:13 AM in response to michaelfromdoral

FAIL. It worked great for about three shows and now is right back to buffering every 30-45 seconds.

Azrael1o

Level 1

0 points

Dec 13, 2011 8:56 AM in response to CalebG

Anyone know when this will be fixed, I am having the same problem with my ATV2. This was one of the main reasons I bought it!

Dec 13, 2011 12:20 PM in response to CalebG

Thank you to sriramk for his solution to resolve my problem with the Apple TV and Netflix. I don't undersatand why the people from Netflix did'nt give me that easy solution

josam3

Level 1

8 points

Dec 14, 2011 9:06 AM in response to hugueswarren

What is "sriramk's" solution? I have not been able to login with Netflix since the latest update to my aTV.

Dec 14, 2011 8:39 PM in response to CalebG

Apple can't be working on this. A decent network engineer would have found the issue in a couple of weeks. Maybe I should come out of retirement.

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Netflix Problems