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Level 1

5 points

Youtube not working on 2nd generation Apple TV

I found a few posts on here regarding Youtube issues but none similar to what I'm seeing. I just recently, within the last 24 hours, setup my new, 2nd generation Apple TV. I have successfully linked to my home content as well as the internet. I can see movie trailers, listen to the radio, watch podcasts etc. Yet my youtube feature doesn't work at all. Any request to do anything, such as access "Featured", "Most viewed", "Search" result in "No content was found - There is a problem communicating with YouTube. Try again later". All this without logging in - because I can't log in.

Certainly, there must be a better way to troubleshoot this - assuming it is my problem.

thanks.

Apple TV

Posted on Sep 30, 2010 8:17 AM

34 replies

BluHand

Level 1

0 points

Dec 4, 2010 2:50 PM in response to Rufuskohn

Yeah im getting the exact same problem still. Does not recognize my Login for YouTube. Done all the stuff asked including Activity Sharing suggestions. Any luck for you since you posted in Oct Rufus.

joshcret

Level 1

0 points

Dec 27, 2010 8:27 AM in response to zinc1oxide1

I had the same problem as the person who posted this topic. I tried resetting to the factory defaults (which also downloads and installs the latest firmware version). It worked like a charm. Now I can access YouTube.

Feb 17, 2011 3:53 PM in response to spudz64

So... I was just reading this thread because I've been having this same issue and have been unable to solve it with a Gen2 ATV and all the latest firmware, resets (FULL) logging out/in, etc. For anybody who CAN log into YouTube on their AppleTV (2nd Generation) but cannot see their Subscriptions or Favorites, Spudz64 was the user who gave the answer that fixed my issue.

1) Log into YouTube VIA YOUR MAC OR PC
2) in the upper right corner of the screen look for your YouTube username, it's a pull-down list, click on it.
3) choose "My Account"
4) on the next screen choose "Activity Sharing"
5) On the next screen, check at least "Subscribe to a Channel" and "Favorite a Video". (You do NOT need to enable or "Connect" to Facebook or Orkut or Twitter or anything ... Though it appears that you would. It's not a very clear screen in terms of what it actually does.
6) Click "Save Changes"
7) Go back to your Apple TV, hit the "Menu" button all the way out to the main menu screen (if you're not there already) then choose "Internet"' "YouTube", Your User Name in YouTube (log in if necessary), then click on "Favorites" and "Subscriptions" it should work now -- at least it did for me. (A BIG Thank You to Spudz64 for that answer!! Been bugging me for MONTHS!!)

Arbil

Level 1

9 points

Mar 4, 2011 9:20 PM in response to redrobinred

You are genius'...
THANKYOU - I have been haveing the login issue (where it would not recognise my Youtube credentials) as well as this "No content found" issue.

All fixed now...

Just wanted to also mention... The problem with logging in was due to me using the Remote app on my iPhone to enter the details...
DO NOT use the iPhone Remote app to do so, use the supplied remote that came with the Apple TV - voila! For some reason, it does not recognise the characters properly or something.

Thanks again

Jan 24, 2012 1:28 PM in response to zinc1oxide1

Has anyone got a solution for this? I just bought yesterday a new apple tv and youtoube is not working ever since I turned it on, I have tried turning my modem and my apple tv both off and on and it is still not working... everything else works fine on the apple tv except for You Tube... Apple what´s the matter?

Patton70

Level 1

8 points

Jan 24, 2012 3:02 PM in response to zinc1oxide1

I bought an AppleTV in Dec. 2011, and had no problems using YouTube initially. As of last night, Jan. 23, 2012

I have been unable to use YouTube at all. I have reset my AppleTV and logged into my YouTube account, which it will allow me to do, but nothing after that. All I get when I go to search is the never ending loading circle. If I go to any of my videos or favorites, I get a error message that reads "There is a problem communicating with YouTube, try again later." This post started on Sept. 30, 2010 and I've tried everything that has been recommended. Come on Apple! What ever happened to customer service? I can airplay YouTube via my iPhone

though? Weird, this definitely has me scratching my head, and a little upset that Apple hasn't at least, acknowledge that there is a problem.

chuggie

Level 1

0 points

Jan 24, 2012 5:44 PM in response to Patton70

i've had my second gen apple tv for more than six months and youtube has always worked, until the afternoon of Jan. 23, 2012. It suddenly stopped working. I've reset my apple tv, still no joy.

Jan 24, 2012 8:53 PM in response to zinc1oxide1

Like others here, YouTube stopped working for me 1/23/2012. Weird.

Ed5275

Level 1

0 points

Jan 24, 2012 8:58 PM in response to zinc1oxide1

Youtube is down for me as well. Glad to see I am not alone. Thought there was an issue with my Apple Tv.

Jan 25, 2012 1:24 PM in response to zinc1oxide1

Well you are all making me feel better! We bought the 2nd gen apple tv summer of 2011 and youtube has worked fine until Jan 23rd 2012! I'm wondering what the heck went on that day. Does Apple ever check these posts and somehow take care of the issues?

verhas

Level 1

4 points

Jan 25, 2012 1:38 PM in response to Marco Farias

After about 48 hours it started working without any modification in configuration. I think it was an outage of youtube at least on the interface provided for apple tv.

Patton70

Level 1

8 points

Jan 25, 2012 1:50 PM in response to zinc1oxide1

Now I can't even log into my account on my AppleTV, but I can through other devices, so I don't think Apple or YouTube have fixed all of the issues.

Patton70

Level 1

8 points

Jan 26, 2012 3:24 AM in response to zinc1oxide1

Ok, I just got it to work!

1) Log into your Google acount

2) Go to Account Settings. It should scroll down

from your account name on top right side of page.

3) Open 2 step verification. Turn on 2 step verification

4) Then open Authorizing applications and sites, and create a

name for your application, i.e., AppleTV.

5) Generate a password and enter it, along with your Google / YouTube

username into your Youtube account login on AppleTV.

This worked for me, I hope it helps!

Jeffell

Level 1

4 points

Feb 13, 2012 6:59 PM in response to Patton70

Yes. It helps. I spent the evening fussing with the Apple TV and all the Google searches that yielded no clue. Why this information is not more prevalent on any Apple TV help page, I have no idea. Maybe it is, but it never showed up in Google.

But, this is the way to connect YouTube to Apple TV!

Thanks very much!

ericole

Level 2

155 points

Feb 21, 2012 8:40 PM in response to Patton70

I started to do all of this two-step verification, but after having issues with my mail and other stuff I turned that off and said forget that. If I have to do that to access my stuff on youtube, I'm lost to youtube. Tonight I checked to see if there was a SW update for my ATV2. As it ALWAYS does, it said I was up to date. So I chose to "restore" the device. After about 30 mins of downloading an update and installing it, rebooting, etc, everything again works for me - youtube included!!

I just wonder why my ATV2 always tells me there is no update - even when there is one?

Youtube not working on 2nd generation Apple TV