iTunes freezes when burning

Same thing happens to mine! I have no idea what to do. I downloaded iTunes 6 so I could buy some of the music, but now I can't burn ANYthing. Have to force the program to quit using ctrl + alt + delete. Please help anyone!!!

I'm the same - have you checked my thread on this board? Mine only freezes though when I have a downloaded track from Itunes on the playlist.
Itunes helpdesk have been no help, so I'm stuck with the prospect with never downloading anything again. I do need to check it it downloads tracks purchased from Napster though....watch this space..
Good luck
Jane

I need more information about your hardware configuration. If you haven't already, go get iTunes 6.0 and install it. Run the iTunes Help menu -> Run CD Diagnostics... command and post the results here.

Here are mine. Hopefully you can help!

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard Presario V2000 (EC155UA#ABA)
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family\Intel(R) 915GM/GMS,910GML Express Chipset


IDE\DiskTOSHIBA MK1031GAS_______________________AA204C_, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-ST DVD-RW_GWA-4082N_______________CC15___, Bus Type ATA, Bus Address [1,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

D: HL-DT-ST DVD-RW GWA-4082N, Rev CC15
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.

I, too, am having problems burning discs. I get "unexpected error" (4301) when I try to burn a disc.

Any suggestions?

Here's my CD diagnostic:

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation XPS1000
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: MxlW2k (1.1.0.120), Cdr4_xp (7.0.1.39),
UpperFilters: pwd_2k (5.3.5.10), GEARAspiWDM (2.0.4.3), Cdralw2k (7.0.1.39),
Video Driver: 64MB DDR Nvidia GeForce3 Ti 500 with TV Out\GeForce3 Ti 500

Found aspi32 running.

emj2,

Let's start with the support page for your computer.

Go there and get the update labeled "Intel Chipset Installation Utility".

Let's start there.

Emma,

Did you give me your CD diagnostics somewhere?

JMancall,

We need to start with the support page for your computer, but I don't see an XPS 1000 in the list of available models. Why don't you go to the Dell driver download page and either enter the model or download the system profiler that will tell you what your system is. (That's the link that says "Find My Service Tag".) Once we get past that we can look for updates for your computer.

Specifically, you need to look for an Intel Chipset update, any firmware updates for your drive model and a video driver update for your nVidia.

That's the first place to start.

Hi everyone on this thread.
I'm glad to see that it isn't just me who has problems JUST with the playlists with the downloaded/purchased tracks on it.
I have been to my PC company and they installed the latest firmware for my motherboard, so I have nothing more to do there.
I have tried everything. I can only assume this is an Itunes 6.0 problem as everything was ok for me until I downloaded that update.
Toonz - can you help me too? Here are my diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
eveshamvale MS-7125
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0), AFS2K (3.1.14.0), PFC (2.5.0.204),
UpperFilters: CDRDRV (6.0.0.0), GEARAspiWDM (2.0.4.3),
Video Driver: RADEON X700 PRO\RADEON X700 PRO


DOT4\Vid 03f0&Pid_3e02&DOT4&STOREHPHI11, Bus Type USB
IDE\DiskWDC WD2000JD-00HBC0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONY CD-RW__CRX230ED____________________4YS1___, Bus Type ATA, Bus Address [3,0]
IDE\CdRomSONY DVD_RW_DW-D22A_____________________BYS2___, Bus Type ATA, Bus Address [2,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

D: SONY DVD RW DW-D22A, Rev BYS2
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.

E: SONY CD-RW CRX230ED, Rev 4YS1
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48 52.
The drive CDRW speeds are: 4.

Thanks
Jane

Somebody, please help??!! I have tried new media, slowed down the burn speed, have itunes 6.0, etc. (everything that has been suggested thus far), and I still get the same 4450 error message.

I've also seen people ask if you get your 7 burns back as a result of this ineffective process but haven't seen anyone actually answer that question. I've gone through about a dozen cd's and don't want to lose the privilege of the music as well.

What else can I do? I need to burn a cd for this weekend...

Toonz - I'm hoping you can help if I put my diagnostics on here as well. Thanks.

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
IBM 2276
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82810E Graphics Controller (Microsoft Corporation)\Intel(R) 82810 Graphics Controller


IDE\DiskMaxtor 34098H4_________________________YAH814Y0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomLG CD-RW_CED-8080B______________________1.06___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomLG DVD-ROM_DRD8120B_____________________1.03___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

E: LG DVD-ROM DRD8120B, Rev 1.03
Drive is empty.

F: LG CD-RW CED-8080B, Rev 1.06
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 2 4 8.
The drive CDRW speeds are: 2 4 8.




IBM Windows XP

toonz,
I did that yesterday, but nothing has changed. I also searched for the ATA and IDE bus drivers on the support website, but couldn't find anything. Should I reinstall the software since having installed the intel chipset utility? I've heard that might work. Thanks!!! Erica 🙂

Hi Toonz, I'm experiencing similar problem when trying to import songs from my CD's. iTunes freezes and I have to unplug my system in order shut it down. Here is my info. from CD Diagnostics. What do I do from this point on?

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Gateway 556GE
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82915G/GV/910GL Express Chipset Family\Intel(R) 82915G/GV/910GL Express Chipset Controller


IDE\DiskWDC WD2000JD-22HBB0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskGeneric USB_CF_Reader__1.01, Bus Type USB
USBSTOR\DiskGeneric USB_MS_Reader__1.03, Bus Type USB
USBSTOR\DiskGeneric USB_SD_Reader__1.00, Bus Type USB
USBSTOR\DiskGeneric USB_SM_Reader__1.02, Bus Type USB
USBSTOR\DiskOEI-USB CF/SM/SD/MS____1.04, Bus Type USB
IDE\CdRom NEC_DVD_RW_ND-3520A____________________1.04___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

E: _NEC DVD_RW ND-3520A, Rev 1.04
Drive is empty.

I had the same problem with 6.0. I got an unknown area and the drive froze only when trying to burn ITunes purchases. I resolved this after wasting 10 or so blanks. It turns out that ITunes was defaulting to trying to burn an MP3 file instead of an audio file. You can't burn MP3 files from ITunes purchases I guess. Once I instructed ITunes to burn an audio CD everything was fine. I did this in the ITunes Preferences Menu from the ITunes main screen.

Good Luck

Hi
I checked on my Itunes, but mine is already defaulting to Audio cd's, so I'm afraid that won;t help me. I was hopeful for a minute or so....thanks for posting though
Jane