iTunes freezes when burning

Jamieburmy,

Do you get the same problem when you select drive E as the drive you want to burn to in your iTunes burning preferences? Does drive E also hang when you put in the CD?

If you put the blank CD into drive D before you start the burn, let it settle for a minute and then press burn disc, do you get the same problem?

New to iTunes, but not new to burning CD's or software. I've uninstalled, reinstalled, rebooted, reloaded music files...... Still unsuccessful on this machine. I'm on the latest version of quicktime and iTunes.

I've attempted several times to run CD Diagnostics however it closes iTunes and sends an error message to Windows XP with a solution asking that I un-install all instances of quicktime and re-install with the repair utility in the control panel of windows XP. Done that a couple of times too....

When I click the burn disc, cd tray opens, I place in new unused Sony or Maxwell CD-R media, click burn cd again, tray closes, iTunes indicates it is "checking media" and then the burn CD Icon closes (kinda like the window on the submarine in the old movie 20,000 leagues under the sea). Nothing happens from there. No error messages, my pc works fine, I can play music from the PC through iTunes, but it will not burn the music.

Any suggesions would be most appreciated.


Generic Windows AMD Machine Windows XP Pro

Gordon1,

What version of Quicktime are you running? (You can get that information from the Quicktime control panel.)

7.0.3 is the version of quick time

Thanks
G

Hi,
I tried E and it did the same thing - just got to chicking playlist then hung.
I can't put it in the drive and let it settle as the drive automatically opens when I press Burn, so even if it's already in there, it can't settle as such.
Anything else?
Thanks
Jane

Hey Toonz, I tried your advice and turned on the error correction, and the problem still exist. It doesn't happen with all my CD's, only certain ones. It will still freeze when I try to import songs, generally on the first track. Once I get through the first song, everything is okay. Still open to options on how to solve this problem. It's becoming a pain in you know what. Thanks for your help so far.

I'm having the same problem on not one, but two different computers so I'm sure this is an annoying Apple problem. I can burn cds just fine as long as the playlsit doesn't include something I've purchased from the Apple music store. If it does, then after inserting the blank cd, it checks the playlist and freezes. Can I get some help? here is my cd diagnostic:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard Pavilion zv5000 (DP523AV)
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PFC (2.5.0.204), AFS2K (3.1.20.0), PXHELP20 (2.0.0.0), MXLW2K (1.1.0.122),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce4 440 Go 64M\GeForce4 440 Go 64M

IDE\DiskTOSHIBA MK8025GAS_______________________KA023A_, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple __iPod___________1.62, Bus Type USB
IDE\CdRomHL-DT-ST DVD+RW_GCA-4040N_______________1.19___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

D: HL-DT-ST DVD+RW GCA-4040N, Rev 1.19
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 12 16.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.

HP Windows XP

Hello All - I am having quite a similar problem with the exception of the freeze up. Any help would be appreciated!

Here is my CD diagnostic which seems to be a prerequisite (Toonz =) )

We have tried the normal troubleshooting advice.

Windows Update
Oddly enough - cant find a firmware driver for my model PC.
lowering burn speed
making sure Audio CD format is selected.

One thing I do notice is that the IMAPI.exe service (Windows CD service) will get abnormal stop requests when I am trying to burn a cd in Itunes (can be any mix of purchased or imported music).

Only started after upgrading to 6.0.1.3. Help Please!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation OptiPlex GX110
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82810E Graphics Controller (Microsoft Corporation)\Intel(R) 82810 Graphics Controller


IDE\DiskIBM-DTLA-307015 _______________________TX2DA50C, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskWDC WD800BB-22JHA0_____05.0, Bus Type USB
IDE\CdRomHP CD-Writer+_9100b_____________________1.07___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomLG CD-ROM_CRD-8482B_____________________1.05___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is administrator.

E: LG CD-ROM CRD-8482B, Rev 1.05
Drive is empty.

F: HP CD-Writer+ 9100b, Rev 1.07
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 2 4 8.
The drive CDRW speeds are: 2 4 8.