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Level 1

15 points

iPhone 4 - Broken glass

So today I had my iPhone in the pocket, and it dropped in a height of 40 cm +-, I don't know how but the front glass broke, up, in the right corner.
Since I live in Brazil, and things here are waaaaaay expensive, I called Apple's official technical support (only one, in the whole country), I've been told it costs around R$925,00 (around 550 dollars), and an iPhone here is 1000 dollars.

So I was wondering, any way to repair it under the warranty?

iOS 4

Posted on Oct 7, 2010 11:26 AM

Best reply

whatheck

Level 5

4,131 points

Posted on Oct 7, 2010 12:35 PM

verrucktftw wrote:
So I was wondering, any way to repair it under the warranty?

The iPhone warranty doesn't cover accidental damage.

You can search the web for another company that can repair the iPhone.

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33 replies

May 13, 2012 3:43 AM in response to eamesPhone

My nephew dropped his phone. I read these posts. Took it to the Apple store in Atlanti City. They charged me $199.00

When all was said and done I said I read about some stores having some freedom to replace phones at no cost...he said "you know people will say anything online". I just shook my head. Lol

nimireu

Level 1

0 points

Jul 3, 2012 9:51 AM in response to verrucktftw

the front glass costs $35 only.

Apr 15, 2013 2:12 PM in response to verrucktftw

The Apple store is so inconsistent. Sometimes, they replace things with no questions asked. That's what they did for my mac power adapter and my track pad, but they want to charge me $140 to replace my phone. I guess it depends on who you deal with. I don't know.

iPhone 4 - Broken glass