Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

1 points

Apple TV HD Rental Streaming Problem

I wanted to create this topic to ask if others are running into the same issues I am with streaming rented HD movies. I go to play the rented HD movie and am transferred to a screen that says "Loading...." for about a minute or two. Then, that message is replaced with one that says "Ready to play in [xxx] minutes"...with horribly long times listed (my movie was rented last night, and as of this evening, it shows "Ready to play in 232 minutes").

This seems like a MAJOR flaw with the Apple TV. I have no problem viewing YouTube, HD Netflix movies, HD trailers, etc. I have even been able to watch an HD TV show rental within about 5 mins of selecting it. Seems like there may be a major flaw in the streaming process for HD Movie rentals over the Apple TV.

If you haven't tested this yet (or if you have no issues), please post what is happening with your HD movie rentals.

TWP

Note: I have rebooted everything, used my Airport Express with the ethernet cord directly into the Apple TV, over wiFi, adjusted the distance between my router and the Apple TV. Nothing has worked.

Dell Laptop m1330, Windows 7

Posted on Oct 8, 2010 9:05 PM

771 replies

taytom

Level 1

4 points

Mar 25, 2016 12:42 PM in response to TWalkerPolk

Same problem...ready to play in 7 hours and 53 minutes! So lots of posts on the problem, any solutions?

Apr 4, 2016 8:54 PM in response to TWalkerPolk

I am having this same problem on my Apple TV 4th Generation. I really don't know what else to try because I've done everything since doing a restart, signing out and signing in.

Please let me know if you jave something that can help me

bill223

Level 1

4 points

Jun 19, 2016 4:37 PM in response to TWalkerPolk

I also had this problem. I fixed it by resetting the AppleTV using the remote. With the Siri remote, you hold the Menu and Home buttons until the LED blinks (but I never saw any blinking so I just held it for like 15 Seconds) and then you release the buttons. It does a different kind of restart than the regular restart.

Once it restarted, the video worked fine.

Aug 8, 2016 8:32 PM in response to TWalkerPolk

I Restarted my Apple TV by pressing the down arrow and the menu button for six seconds and then after I played it it said authorizing after a few seconds and it played. So basicallay, just restart your apple tv

duckfire

Level 1

9 points

Sep 3, 2016 2:24 PM in response to PizzaGuy43

Restart is useless. Just did a restart and it's still 40 min away on 720p and 1 hour and 20 on 1080p. Netflix has no such issues.

duckfire

Level 1

9 points

Sep 3, 2016 4:06 PM in response to duckfire

What me and my GF found out however was that if you made the apple tv forgot the wifi connection, the connet again, that fixed it.

Apple TV HD Rental Streaming Problem