Steve Paris wrote:
Here's an odd one:
I'm trying to connect to FaceTime for the first time, but am failing miserably.
All I get is this message each and every time:
*FaceTime Activation*
+Could not sign in. Please check your network connection and try again.+
Thing is, my network's fine: I can jump to Safari on my iPod touch and I can browse the web, etc., but when I switch back to FaceTime, I get the same puzzling error message.
I check, double-checked and triple checked my username and password (it's my regular iTunes ID which is in fact my personal email address)
iChat or Skype work fine on my Mac on my network too. Why would FaceTime think there's a network error? My wi-fi network is powered by an AirPort Extreme base station.
I'm stumped.
Does anyone have any ideas?
You were wise to test your connection with other connected apps! Here are some other ideas:
(1) You do not say where you are, but some USA users have reported that they went to a different location or back to the store where they bought and activated there. Examples in this topic:
http://discussions.apple.com/thread.jspa?messageID=12245541�
Users
Gesim,
snoopy711, and
billfd28, all reported success there.
(2) User
Jack Fisher (
Well done, and thank you, Jack! ) reports that changing the iPod's DNS Setting to Google's
8.8.8.8,8.8.4.4 has fixed the FaceTime activation problem:
http://discussions.apple.com/message.jspa?messageID=12246853#12246853
Jack also posted this link about Google DNS:
http://code.google.com/speed/public-dns/
Several others have also reported that the Google DNS fixed their problem. Perhaps the Google DNS numbers will work for you, too.
(3) Consider Apple's
Troubleshooting info:
http://support.apple.com/kb/HT4319
(4) Restarting your iPod may fix your problem:
http://support.apple.com/kb/HT1430
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1