Error Code -37

Hello,

When trying to upload videos to our Final Cut Server, most users get a -37 error, saying that the device could not be mounted. However, I am the only one that seems to be able to upload videos, regardless of where I am logged on. All groups have administrative access to the server and the NAS that we have runnning Windows Server 2003. How can we fix this issue?

Thanks!

Custom PC, Windows Vista, 4GB RAM, 500GB HD, 2.5GHz AMD Phenom Quad Core, ATI Radeon 4890 2GB RAM

Posted on Oct 13, 2010 11:13 AM

19 replies

Oct 21, 2010 7:10 AM in response to gehrc

Ok then. I'm sorry to say that there's nothing else I can think of (sitting here in my iMAC 5000 miles away from your system) to help you on this matter. You should call a consultant or call for help from Apple.
Please let us know if you have any news.

Best regards.

gehrc Author

Level 1

0 points

Oct 21, 2010 11:08 AM in response to Alejandro Grigera

Thanks anyway, I think I'm just going to reinstall OSX and see if that'll help.

gehrc Author

Level 1

0 points

Oct 25, 2010 4:32 AM in response to gehrc

Reinstalling OSX and FCS didn't help...

gehrc Author

Level 1

0 points

Oct 25, 2010 12:00 PM in response to gehrc

Because it was a local account on the NAS that I was using, I entered the computer name as the workgroup when applying the device settings - as it is when you use Windows. However, leaving this blank made it work. I guess I need to get used to the differences :-p Thanks for all your help!

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Error Code -37