Phantom unread emails: Mail shows 5 unread messages, but there are none...

Question is, will the issue return for you? It repeatedly does for me every time. I am going to take the painstaking step of setting up my iPhone 7 Plus as a NEW DEVICE when it comes to see if that eliminates this for good.

So you are confirming that the problem returns for you then as I have been asking?

It may not be "hard to do every time it happens," but when it happens basically every day right after clearing it out, it is VERY obnoxious in my opinion and makes correcting it worthless in the first place. This is using the method of turning the Mail off in the account settings, power cycling, and turning it back on.

If the fix you are referring to is your search for "unread" and mark all as read, I do that and it comes up with no messages every time. Wish that worked for me as it would be quite easier.

Thanks for sharing.

Yes I am familiar with your process Aris, and I directly addressed it in its own paragraph. When I search for "unread" it returns No Unread Messages. For me, your process does not work. The only way for me to clear them is the other process I mentioned which has a very short lifespan before it emerges once again.

It would be much easier on me if I just did not care!

Sorry to hear that than! I know it's hard not to care when you are seeing the unread email number.. It drives me nuts!

So just to make sure, you are using this other option "unread" and still not getting anything?? http://screencast.com/t/QbjEm0uizYi have you also enable the results for all email accounts?

Well, I am always getting a big list of unread emails, although usually the ones on the top create the problem. Pretty strange behavior though

It works for me

Thanks a lot Jad

JAD: Thank you! Worked perfectly for me.

Thanks jad2121 worked like a charm!!!

Jad tyvm your procedure cured my unread mail count problem. I think deleting the mail envelope files instead of moving them would work also.

JSIDDO - thanks this solved it for me!!

@componentgeek,

This worked for my iPhone 5! Thank you!

Thank you Joey C! Your solution worked for me!

This did it for me as well, as soon as I figured out how to turn off email. Thanks!

JAG2121's solution worked for me. Thank you very much for solving this problem that has been plaguing me for 6 months. BTW, this works well for Mountain Lion also.

This fix works but it’s only temporary. The problem happened again a few weeks later. Apple please fix the bug.

This seems to be a brand-aid for one of my users - not a fix. I have a user who continues to have this issue. The band-aid works each time, but it's getting old.