Phantom unread emails: Mail shows 5 unread messages, but there are none...

Well, since I couldn't turn on/off email, I killed my email account and then reestablished it. No more phantom emails I'm happy to say, tho it did take a while for the phone to delete all the emails that were on it.

I have an iPhone 6 plus. I have the same problem. This problem keeps occurring even after the 9.1 update The turning off email corrects the problem but I have to keep repeating this step every other day. I have three email accounts on this phone and the only one that gets the phantom emails is an Exchange account with my company's Outlook 2013.

I use iPhone 6, iOS 91. and that worked for me. thanks a lot!

Eureka!

Thanks, this seemed to work for me too (using iPhone 5S and iPad Air). Not sure yet if the phantom mail will come back, but for now has cleared from my mailbox.

Hey, I had the same problem too, and tried everything above. Then I found my own solution.

First, go to the inbox of the account you're having trouble with.

Then, mark about 20 emails "unread" (seperately). IT MUST BE 20 or more.

Then, go to the Unread Email box, and mark everything as "read".

And your phantom emails are gone.

You can also type in the search on your inbox (unread) and start the search, the phantom emails then appear and you can either tap them as if you wanted to read them or delete them. WARNING !!!!!!! Deleting them will delete the original message so insure they are not important

Joey C had the right answer! Thanks!!

Thank Joey this worked for me on my iphone 4c.

Thanks Joey C this worked for me as well. Awesome nice find!!

I had the account showing one email unread when in fact there were no emails in my inbox, or in fact anywhere else. I had cleared them all out, including the deleted items and sent items: there were really zero messages left in my account, but according to my iPhone 4, of the zero messages, one was still unread!.

We conclude therefore, that it is an unresolved bug. I did go into settings and turned mail on and off and reset the phone and that did clear it, so there is a workaround for the iPhone 4 at least.

Thank you c_cake! This is the only solution that worked for me. I had to go in and mark junk mail as read. It was on my MS exchange account. Once I did that it cleared all the phantom new mail notifications.

TThanks Joey: it worked on my iPad as well!!

I tried everything else that everyone is suggesting and this is the ONLY process that Worked!! Delete your account and then go back in and Add it back on.

I tried all that was suggested sofar n this thread > only this one worked right away for me (and my IPhone6!

Thanks to componentgeek!