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Mika Inkinen Author

Level 2

251 points

Phantom unread emails: Mail shows 5 unread messages, but there are none...

I've got four email accounts set up with my iPhone 4 (updated to latest software). Yesterday, however, one of those inboxes started showing that there was one unread email on the account (an imap account), but when I go to view the message list there are no unread emails there. And this morning, it started showing five unread messages, but again no unread messages were there.

The 'unread messages' don't show up in Mail on my iMac either (and the Mail icon in the doc does not show any phantom 'unread' messages).

Has anyone else encountered this problem, and if so, how was it solved?

20" iMac 2.0GHz Intel Core Duo, original iPhone, iPhone 4, Mac OS X (10.6.4), 4GB RAM, 250GB HD, 128MB VRAM

Posted on Oct 20, 2010 2:25 AM

Reply

Top-ranking reply

Level 1

4 points

Posted on Aug 7, 2017 4:13 AM

I had this problem recently too.

For me it was a problematic of where my 'unread' emails were. They were in a subfolder (not in inbox) which I haven't checked in months.

So maybe u should also check all other folders ( in the left side - bottom)

View in context

298 replies

Level 1

0 points

Dec 16, 2015 9:44 AM in response to Joey C.

Thanks! Gosh I had tried everything but this. Thanks, 2 phantoms since July are now vanquished! Relief!!!

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Dec 17, 2015 6:25 AM in response to Joey C.

Thanks Joey this worked for me! (6s 9.1)

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Level 1

0 points

Dec 18, 2015 6:04 AM in response to Mika Inkinen

On wifi. GO to Setting. Mails. Sync unlimited. Wait for 1 hour for it to sync. Everything will be cleared.

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Dec 23, 2015 7:03 AM in response to Joey C.

Thanks, Joey C. This also worked for me. Cheers

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Level 1

0 points

Dec 25, 2015 2:19 AM in response to tanery

TThis is what it took fo me, thanks for the help!

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Jan 6, 2016 11:59 PM in response to johnfromleduc

Thanks, this phantom emails had been bugging me for weeks.

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Jan 9, 2016 12:54 PM in response to Joey C.

Joey......you're a Godsend!!! Thanks so much! Apple should give you a big reward!!!! Cheers!!!!

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Jan 13, 2016 2:24 PM in response to Joey C.

Thank you Joey C. This worked flawlessly for me. Many thanks!

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Jan 15, 2016 7:51 AM in response to componentgeek

Worked perfectly. Thanks for this simple solution.

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Jan 15, 2016 9:14 AM in response to Joey C.

More than three years later, it still works! Thanks! 🙂

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Jan 18, 2016 12:15 PM in response to johnfromleduc

Thank you, this worked for me also.

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Level 1

0 points

Jan 25, 2016 7:03 AM in response to Joey C.

THank you joey c it worked for me

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Level 1

5 points

Jan 27, 2016 1:17 AM in response to Haxley

thank you - it worked.

had to turn the phone off/on though but ... it worked 🙂

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Level 1

0 points

Jan 30, 2016 6:39 PM in response to jsiddo

Thanks, jsiddo, worked like a charm--nice and easy. You're a legend.

Reply

Feb 4, 2016 6:52 AM in response to Joey C.

🙂 worked for me too

Reply

Phantom unread emails: Mail shows 5 unread messages, but there are none...

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