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On button power failure -- causes intermittent start

This behavior started about one month ago on my 2008 mac pro. It does not seem identical to anything I have seen posted, so I discuss here. Previously the computer has been rock solid for two years. I have replaced the battery on the motherboard, updated to the the latest firmware, and reset the PMU. Here is the behavior:

1) When I hit the power on button. I hear a "click" then nothing happens.
2) If I unplug the computer from wall power, plug it back in, THEN when I hit the power on button the computer starts about 20% of the time. If it does not...
3) I find that opening the case, pulling one of the hard drives out (any of them) reinserting hard drive and then hitting the on button will get a successful start.

My conclusion is this is either:
1) A problem with the boot disk -- needs a reformat?
or
2) A problem with the power supply?
or
3) Something else?

Any ideas for solutions welcomed!

< Edited by Host >

Mac Pro 2008 Quad Xeon, Mac OS X (10.6.4)

Posted on Oct 20, 2010 1:53 PM

Reply
41 replies

Dec 9, 2010 3:39 PM in response to waltmorton

Hi,
I generally don't leave use many USB/Firewire devices connected. But two of my rear USB connectors are used for two Eizo screens which are used as a hub for a few devices (USB headset, Griffin Powermate, Wacom, iPhone dock) so the power comes from the screens I think. Otherwise the last one is for my keyboard. I leave the two front connectors empty or for occasional use. Nothing has change since one year in my set-up so... Bye!

Dec 9, 2010 4:35 PM in response to FunkyRico

There have been some anecdotes that overdrawing the total budget for power for the rear USB ports (1500 milliamps) or the front USB ports (1000 milliamps) can cause a click and sudden poweroff.

Electronic components may drift with time, and corrosion can change the resistance slightly over time. You may be near overload, but only cross the line from time to time.

You could try moving USB stuff around so that the load would be lower on each group (front and rear) or move more stuff to the powered Hubs in displays and other devices.

Dec 14, 2010 3:27 PM in response to Grant Bennet-Alder

Hi,

I don't understand. Why I would have suddenly too much load on my two rear USB ports as they are connected to two individual Eizo screens... they should use the help of the power of each screens. Isn't that right ?

Bye

+(I doubt I can bring this Mac Pro to repair before Christmas... I keep restarting once or twice a day till I finished important things to do)+

Dec 18, 2010 4:58 AM in response to waltmorton

I'm not jumping on this thread but I do have exactly the same problem with my early '98, quad-core xeon mac pro and this info might be useful.

It's only just surfaced after I had a 'blue screen' on start up issue, which was solved with a 'safe mode' start up. But now I get a power cut with a restart about 10 minutes after I get going in the morning. Sometimes it repeats, often it will settle down and work fine for a hours. But this morning when I restarted in 'safe mode' one of the fans went into overdrive and was making a huge din.

I've unplugged all usb's apart from the printer and keyboard/mouse. I'll follow this thread with interest and also post this on a new thread.

Dec 25, 2010 1:31 AM in response to waltmorton

Hello,

I am experiencing the exact same issue as waltmorton. The symptoms are just as he described them: 2008 Mac Pro, solid performance, within the last two months I go to power it on and get a "click" - a pause of about 3 seconds - and then another "click", with no other reaction whatsoever. With plugging and unplugging the computer powers on 20% of time or so. It's invariably all or nothing. Once powered on the computer runs as normal.

The very first time this occurred was a case where I went to wake the computer from (a long) sleep and it was unresponsive. I had to do a hard shutdown. For now I have disabled sleep modes as this problem continues.

So far I have
-reset PRAM
-reset SMC
-performed system reinstall
-cleaned the interior of the system

The problem hasn't changed.
the only anomaly I've noticed was after cleaning the system, one DIMM of RAM (of two) was no longer showing up. After reinstalling it reappeared.

All I can say definitively is this is not a Snow Leopard issue, as I am still on OSX 10.5.8

If I can find window to take to a technician I will, but I'm curious if anyone here has any new leads or suggestions, I'm all ears.

Dec 27, 2010 3:40 PM in response to Le Douanier

Hi,
Thanks for posting, looks very similar...
The problem started getting worse a little for me since. Now I have a doubt about the power supply issue. I think it's more likely related to an eletronic resistance, heat or other sensor that interfere when using high calculations... just guessing because it shut down abruptly more often when I attempt to render a complicated scene with after effect using more heavy multiprocessing (To me it's definitively a hardware, not a software or system issue). Anyway, I'll share my feedback later, I'll definitively bring this machine to repair within the next 7 days...
Best wishes anyway !

Dec 28, 2010 1:01 AM in response to FunkyRico

all of first I gotta apologized for my bad english, anyway, i have the same problem as u guys got, and lucky me my mac pro still under applecare, so when it happens like a month ago, i gave a call to apple, and ppl said it might cause my power supply, and they got a new one and replaced it, it runs fine.......for "a week" then it back to the same problem, then i called to apple care again, this time they said it should be the motherboard problem, and they got a new one and replaced it, well.... it works fine..... for "a week" again, and back to same issue...... well..... i give them a call tonite...... or i should give an email to steve jobs?

Dec 29, 2010 4:19 AM in response to FunkyRico

Yeah, that click sounds very familiar. Someone suggested it sounds like a faulty relay?

Just to confirm my early '08 mac pro (not '98??) has gone the same way. Nothing has changed in my set up recently but now it switches off intermittently and tries to restart. Eventually the fan goes into overdrive and I'm left with a black screen.

I've done an SMC reset but no joy. Anyone know what is going on with this? I can't find any earlier discussion of problems like this and it seems odd that we've all suddenly developed this issue.

Dec 29, 2010 1:04 PM in response to waltmorton

It seems there are a number of different symptoms being discussed here that may or may not be from the same root problem. In my case, the computer has never actually shut itself off when running - the only symptom is that a large majority of the time it simply won't power on at all. This behavior seems in line with waltmorton's original post.

That being said, I am doubtful that my problem stems from dust buildup and I am certain that it is not a USB issue. The very first thing I did upon experiencing this issue was to clean the inside of my machine. I tried to do a thorough job, removing the fans w/ casing and cleaning all components. Yet the problem persists. Also, my machine has the 8800 GT, not the ATI model that was referenced as having the major buildup. As for USB, I have a wireless mouse and keyboard, and unplugging all peripherals from the machine did not have any bearing on the startup problem for me.

I can't come up with any specific change I've made to the system that would result in this problem, which leads me to believe it is an internal hardware issue, probably a damaged or worn power component - people have been suggesting a faulty relay....?

On button power failure -- causes intermittent start

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