Just a blank page opens, no way to access contents that I can find. No tutorials or Getting Started either that is evident, even though the opening info dialog indicates one exists.
If you have a Time Machine back up you should just revert to the last back up prior to installing iLife 11 and you are good to go. Maybe a lost chord or two at most...
Oh, I'm backed up. Time machine AND a clone of my drive, so little damage done, and I'm having fun with the time stretching features of GB '11. I couldn't figure out how to make something work and went to HELP and - nothing. That made me go look closely at the other iApps, and about 20 (out of 5,000) pictures were MIA from iPhoto, so the library needed to be rebuilt a couple of times and all my photos are back. There's no help in any of the '11 iApps. Looks like QC missed a couple of things, and these are serious enough that somebody's bound to be sweating a fix as we speak.
The Apple Specialist called me this morning and requested further information for their engineers working on this issue. They have had other users call reporting the same issue, reproduced the failure of Help to appear in GarageBand and other iLife 11 apps.
Strangely enough, the only way I can get GarageBand 11 Help to load is to create a new user, launch GB, and then go to Help and have it correctly load.
Hmmm… Works for me, too. Create a new user account, and GarageBand Help downloads OK. Unfortunately, the newly opened help is not visible from my own account where my music is located. So something in the user path is blocking Help. This Mac shipped with 10.6, so it's not a leftover from an old version of OS X. Time to go prowling in a terminal session?
I've already tried the usual trashing prefs files, etc.
Are your lessons, projects, etc actually still there when you go to File/New/Learn to Play and Recent Projects after tossing those files?
I am going to try to just toss the last 3 help related and see if that does it or if the GB files need to go as well, or did you already try that William?
My projects and files are still there, same as always, in fact, I can't tell any difference after tossing the GB pref files, but then I hadn't opened Preferences and changed anything, I am just using the defaults. Instruments and Demos are stored in the /Users/(me)/Application Support/GarageBand/ folder, or in /Library/Application Support/GarageBand if you made instruments accessible to all users, and songs are in your Music folder. I don't think the GB pref lists are our culprit, so try the help related files first.
You are correct. The GarageBand prefs didn't matter at all and all my lessons, original content, artist lessons, etc are in place and intact. I saw no other differences either.
