iLife '11 failed installation

Josh,

Did you delete all the files like I was told to do, and did the installation work having done so, for, if you can get it to install, then this just about proves my theory, and will then save many people a lot of time.

This does not exonerate Apple from doing the job properly, and they should create new installation disks with options for people in our situation.

I've managed to fix the problem on my machine.

I removed iLife'09 from my MacBook. I then installed iLife'08 (fortunately I've got it on disk from updating the '06 version on an earlier machine).

I then installed the iLife '11 without any issue.

Deb.

Hi, sorry to bother you, you seem to have had exactly the same prob as myself.
I installed ilife 11 over 09, (i am using snow leopard) and then when i reopened iphoto's it was completely empty! i felt sick as it has photos from years ago and is of my son etc etc. SO, i do have back ups on time machine, however when i go into time machine, i cant find the iphoto library, so i am now scared it was somehow deleted.
I am planning to go back to 09 and reinstall,- is there any thing else you can tell me that might help me solve this, as i am so scared of doing something wrong and losing my photos forever.
or could you send me an idiots guide to how i uninstall iphotos - or do i have to uninstall all apps then re install 09????

any help would be so appreciated.

thank you

Kris

I have a Mac Mini and a MacBook pro that had no problem installing iLife 11. I have an older Mac mini that I upgraded the OS to Snow Leopard a while back and that is having the same problems as others on this thread. I get the feeling this is what could be the problem.

Anyone else having these issues with a Mac that came with Snow Leopard?

Not yet, I've been hoping to avoid that. But I may try this weekend and if I do I will update with my experience.

I installed iLife 11 on my 2008 Mac Mini without a hitch, then on my 2009 Mac Mini (SL pre-installed) it failed. Several attempts. I then used "customize" to install the programmes one at a time, with 100% success. Hope this helps...

I tried installing them separately and was only able to install iPhoto, iDVD, & Garageband - each separately. When I tried to separately install iMovie, iWeb, and Sounds & Jingles each individually failed… Hm.

So far I have had no luck getting iLife installed. SL with iLife '09 installed (upgraded from iLife '08)

So far I have done the following with no luck

1) Repaired disk permissions
2) Trying installing in Safe Mode
3) Uninstalled all iLife Applications and deleted all of the iLife entries pkg in HD/Library/Receipts folder
4) Custom install of individual iLife Applications

None of the above worked.

I am going to resort in trying to reinstall ILife '08 from my original MAc CD's and upgrade from there. After that I have no idea what else to do other than call Apple support.

This is simply ridiculous...

Ok more failure stories....

5) Reinstalled iLife 08 and install iLife 11 on top of that (no luck)
6) Reinstalled iLife 09 and install iLife 11 on top of that (still no dice)
7) Called Apple support, they suggested creating a new Admin account of my machine and attempt to install iLife 11 using that account. If that doesn't work take a screen capture of the message and call them back.

I am at the last step so far and it's still installing.

I'll post an update when its done (one way or another)

Well trying to install using a different Admin account resulted in the same exact error.

Back on the phone with Apple Care

Last thing they are asking me to do before being moved up to a senior support advisor. I am creating a disk image of the iLife 11 disk and I am going to try an install off the disk image.

*crossing fingers*

If you get a chance - what errors does the install log in Console show? (it's down in Files - /private/var/log/)

Hopefully the image will work.

Well the disk image failed. "Unable to create (input/output error).

I am starting to think it's a bad DVD.

Here is the errors I am getting when I look at the Console install log:

Nov 5 13:24:50 bootcamp installd[9119]: PackageKit: Install Failed: PKG: extracting "com.apple.pkg.iDVD"\nError Domain=PKInstallErrorDomain Code=110 UserInfo=0x104199950 "An error occurred while extracting files from the package “iDVD.pkg”." Underlying Error=(Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format.") {\n NSFilePath = "/var/folders/zz/zzzivhrRnAmviuee +++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root";\n NSLocalizedDescription = "An error occurred while extracting files from the package \U201ciDVD.pkg\U201d.";\n NSURL = "./iDVD.pkg -- file://localhost/Volumes/iLife%20'11%20Install%20DVD/Installer/Packages/iLife.pkg";\n NSUnderlyingError = "Error Domain=NSCocoaErrorDomain Code=259 \"The file couldn\U2019t be opened because it isn\U2019t in the correct format.\"";\n PKInstallPackageIdentifier = "com.apple.pkg.iDVD";\n}
Nov 5 13:24:50 bootcamp Installer[9109]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=110 UserInfo=0x12ad03f30 "An error occurred while extracting files from the package “iDVD.pkg”." Underlying Error=(Error Domain=NSCocoaErrorDomain Code=259 "The file couldn’t be opened because it isn’t in the correct format.")
Nov 5 13:24:51 bootcamp Installer[9109]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Nov 5 13:24:51 bootcamp Installer[9109]: IFDInstallController 1732F0 state = 7
Nov 5 13:24:51 bootcamp Installer[9109]: Displaying 'Install Failed' UI.
Nov 5 13:24:51 bootcamp Installer[9109]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

OK on the iPhone with Apple Care now. They are going to send me another DVD. Hope this resolves the issue.

I'll post an update after I get the new disk

I finally went to the Apple Store Genius Bar and when they popped the disk out of my drive it had a LOT of cocentric scoring on its surface. At first they thought it might have been from my drive. So they popped a blank disk in there but it came out just fine. Then they popped in another iLife disk and it installed perfectly. So, while its possible that my drive damaged the disk (BTW - their iLife disk came out just fine after it installed) it my have been shipped that way and I just didn't notice.

So, my advice to you guys is to pop out the disk and take a good look at it. Maybe there have just been some bad disks that have shipped out. Like I said, it installed perfectly with another disk (which they gave me).

Problem solved!