I have been having a similar problem as well, in addition to an unauthorized purchase on my account. I have submitted a trouble ticket to Apple as follows. I will be updating this forum with the response I receive.
I received an email yesterday (November 11, 2010) from PayPal concerning a charge of $3.22 from the iTunes store. Upon logging in to my iTunes account and looking at past purchases, I do not see a purchase totaling this amount. I have tried to expedite the handling of this problem by calling your telephone support line, but the only recourse is to send electronic communication through your website. It took your support staff longer to explain to me how to get to this web page than it took for me to explain my problem to her in the first place.
In addition to the problem above, a new problem has reared its head this morning. I am now unable to get into the iTunes store at all. When attempting to gain access to the iTunes store, I am now greeted with the message: "Your request could not be completed. The item you've requested is not currently available in the US store.
As a side note, I am not upgrading my software at this time. If this issue cannot be resolved without a software upgrade, I will discontinue my use of the iTunes store.
My phone number is
**-***-***. You can also reach me toll free at
**-***-***.
Thank you for your assistance.
Sincerely,
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