I have been using my Apple TV to watch netflix for the past month and now it seems as though I cannot play some or most of my content because of a netflix error 111 or 112. Anyone else have this problem? Any ideas on how to fix it? I have tried unplugging the box, hasn't helped.
Netflix on Apple TV often shows an error (111). My workaround is that I keep trying. About half of the time, after 4-7 tries, things start working. Usually I give up and pick something else.
It's annoying. I've come to expect better things. This, described above, is an inadequate experience.
I doubt it's a Netflix issue - I don't experience this on my wire-connected computer, only with AppleTv. On top of this, there are no references at the Netflix site to connection based issues.
I expect it has something to do with wireless networking.
Same here. Appears to be specific to ATV. Also seem to lose audio randomly. I am using wired connection and not having problems watching on other equipment on same network. Will call customer service and post response if helpful
Spoke to customer service at Netflix. they confirm that it is a known issue and that Apple is working on it. The way she described it sounded like a handshake problem between ATV and Netflix servers (but I'm not sure that the agent was particularly tech savvy). Net net, expect a firmware update from Apple.
I have seen this problem very frequently with my Apple TV. When I see this problem I tried to play some other movie. Surprisingly the new movie plays. Once the new movie starts, click Menu and go back to your original movie and try again. This worked for me 3 out of 4 times. Hope this helps.
This is not a problem only to apple tv. I have netflix on my ipad and it has been doing this for about a month now. When netflix release new update recently, it stopped doing 111 error for 3-4 days and it came back again. If I press refresh button couple of times, it sometimes work if I get lucky. Some people suggest turning device off would work. Yes, but it takes too much time and effort to watch just one movie. I believe this is a bug from Netflix. They must have some cookie or cache setting which is conflicting while connecting to server. Probably cache is preventing from application to connect to server, when in fact the program didn't get connected to server. But that is my theory. I hope somebody finds work around or fix the bug once and for all.
Contacted Clear internet thinking it was my internet connection speed. They pointed the finger to Netflix.
Contacted Netflix (no luck they pointed the finger at Clear)
Contacted Apple and was told it was a Netflix issue.
I also powered down, reset my internet connection, checked bandwidth speeds, reset network.
Hello! fix the problem! Its obviously a communication issue between apple and netflix.
I'm having problems as well...tried unplugging, setting my DNS to 8.8.8.8, and even deactivated my Apple TV on Netflix.com to see if reactivating it would do the trick. No go. 😟 This is slightly annoying.
Now sometimes I get the "Accessing Netflix" window, then the AppleTV sorta restarts. Not a complete reboot, but it kicks off the back to the main screen.
Im wondering now if it is my Clear internet is the problem. Netflix has logged .02 Mbs which is why it couldnt connect. Im changing my service to see if that does the trick.
I have also done all of the above except switch ISPs.
I'm having the same error message but not as often as some people from what I am reading. I spoke with both Netflix and Apple support. Netflix had a "we are working on it" attitude but no suggestions. Apple was more interested in gathering details that offering any solutions; so I thought I would post all of my details here and see if there are any suggestions. I have the correct ITunes version, my internet connection and router both meet requirements. I have a Lynksys router and my internet is with Comcast. I have never received this error when playing Netflix content on my Macbook or my IPhone.
The error has been very inconsistent as to when and how it happens. Sometimes I am unable to access Netflix from the main menu screen while other times it happens when trying to access a category from the main Netflix menu. Most often it happens when trying to start or re start a movie. It has happened only when trying to start a previously watched movies but I can watch something new and vice versa.
Per my call from Apple, I did hook my Apple TV directly up to my router and did eventually have the error then too. Only once has the program/movie I was watching stop and give me the error. That was the cringe worthy time that made me realize I needed to find some help. Every other feature on the Apple TV has worked fantastically and I have not reached the point of being sorry for the purchase.
Thanks in advance for any suggestions.