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Problem Importing CD to iTunes

Just updated to latest version of iTunes. Trying to import an audio cd to iTunes. iTunes will read the cd, and I can see the album & artist name under 'Devices' on the left side of the iTunes. iTunes will actually play the cd, but when I click 'Import CD', I immediately receive a message box that says "iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." And then iTunes shuts down.

I'm slightly techno-tarded, and can't seem to figure out how to fix this so that I can import the cd to my iTunes. Can anyone help?

HP G72, Windows 7

Posted on Nov 12, 2010 2:39 PM

53 replies

Nov 17, 2010 5:14 PM in response to bhol

well i've followed suit after reading this whole discussion and changed to MP3 importing. just hope that i can put these tracks into my new iPod i bought last month...and that Apple fixes this problem fast!

grajay

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Nov 17, 2010 9:19 PM in response to bhol

Well having done a lot of research I found that I was able to restore the previous version of CoreAudioToolbox.dll to version 7.9.3 by right clicking the 7.9.3 version of the dll (in my C:\Program Files (x86)\Common Files\Apple\Apple Application Support folder) and selecting Properties then Previous Versions. It appeared in the File Versions list and I was able to copy it to my desktop. I renamed the newer version CoreAudioToolbox.old and pasted the older version into the folder. Reset the option in iTunes back to AAC and the import CDs now works perfectly.

Thanks to the help from others in this forum for the 'repair' information.

Nov 18, 2010 2:10 AM in response to grajay

grajay - THANK YOU! I followed your post step for step and it worked for me too. thanks to everyone else too.

Nov 18, 2010 7:17 AM in response to bhol

I am yet another first time discusser who has had the same problem. Swiching to mp3 has worked. Thanks to you lot, but not to Apple - cool (for the time being) but not bug free.

Nov 18, 2010 9:08 AM in response to grajay

Gray Jays solution worked for me. Thanks...

Nov 18, 2010 6:53 PM in response to bhol

im having this exact same issue...and the problem report says the same thing...i just posted it in the wrong area.

Nov 18, 2010 7:04 PM in response to bhol

i changed it to MP3 in my preferences, and it's working. I have no idea what AAC is, or how it will affect the songs, or if it will take up more space on my ipod...but it's at least a fix for now!! thanks to the person who suggested it!

grajay

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Nov 19, 2010 9:26 PM in response to kingofpop

kingofpop wrote:
grajay - THANK YOU! I followed your post step for step and it worked for me too. thanks to everyone else too.

No need to thank me - I found the solution in another thread and just thought those on this thread might found it helpful - glad it worked for you.

Problem Importing CD to iTunes