itunes unbelievably slow accessing SMB shares

ok. iTunes 10 had this bug, iTunes 10.1 as well.
i'm hosting my music library on a WIndows 2008 R2 server. an >10k$ HP DL380 G7, by the way.

ever since i started using iTunes 10 all went to ****.
iTunes 10(.1) is unbelievably painstakingly annoyingly slow accessing my Windows SMB shares. no matter if its a wired or WIFI connection.

Finder works just as supposed. >100MB/s file copy performance over SMB all day long over a GbE.

importing an album to iTunes takes ages. iTunes is stuck at least for a minute PER SONG. "Processing Album Artwork" takes ages as well.

right now, to be able to sync my iPhone 4 with iTunes i have to use Windows 7 inside VMware Fusion on OS X.

help, anyone?

and no, its not my network, its not my MacBook, its just Apple. a boatload of other users has exactly the same problem.

this is really uber annoying. i so much hoped this would get fixed with the release iTunes 10.1.

MBP 15" Late 2009, Mac OS X (10.6.4)

Posted on Nov 13, 2010 10:04 AM

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38 replies

Nov 14, 2010 8:22 AM in response to lightxx

I'm having the same problem, too. I kept trying iTunes 10, then iTunes 10.01, then 10.1, and every time I find that the app is so laggy and unresponsive that I have to roll back to iTunes 9. I have an iPad, and my concern is that I'll have to be on a 10.x version if I want to upgrade the iPad to 4.2.

It took iTunes 10.1 nearly 30 hours to do the stupid "gapless playback" thing on my 60gb of music. Hey Apple, how about giving us the choice at install/upgrade of whether or not we want the artwork and gapless playback scans to take place?

Nov 15, 2010 9:34 AM in response to lightxx

I can also confirm this behavior and the multiple threads on the subject. The issue looks to be related to SMB and how iTunes is using it. I see no issue when transferring files between Mac and Server using SMB, but immediate slowness when reading data in from the SMB share using iTunes. My NAS (Buffalo LinkStation, presumably some flavor of Linux using Samba for SMB), also supports AppleTalk (presumably netatalk). Switching protocols solves the issue. Why there's no problem with SMB via finder but only with iTunes is a mystery still.

Good Luck!

Nov 24, 2010 7:19 AM in response to kayakermanmike

" I gave up running an MS server environment long ago"
cool for you. i prefer software that actually works.
75% of all servers sold in 2k10 run a Microsoft OS. wow. 100% of Top Fortune 500 companies use Microsoft servers.
http://www.zdnet.com/blog/microsoft/idc-windows-server-still-rules-the-server-ro ost/6424

so do you actually blame Microsoft for the fact that Crapple somehow broke their implementation of the SMB protocol?

Dec 14, 2010 7:29 AM in response to lightxx

I am running a D-Link NAS server (Model 321) and had the same issue with unacceptable slowness. I resolved the problem by enabling "oplocks" and turning off the iTunes built-in server. My performance increased dramatically!!!

According to the helpfile:

Oplocks
Opportunistic locks (Oplocks) are a characteristic of the LAN Manager networking protocol implemented in the 32-Bit Windows family of operating system environments. Oplocks are guarantees made by a server to its clients for a shared logical volume. These guarantees inform the client that a file's content will not be allowed to be changed by the server, or if some change is imminent, the client will be notified before the change is allowed to proceed. Oplocks are designed to increase network performance when it comes to network file sharing, however when using file-based database applications it is recommended to set Oplocks to No (off).

What operating systems are affected by Oplocks?

By default Vista has Oplocks enabled and cannot be disabled. If you are having network performance issues with applications sharing files from the DNS-321 you may try to improve performance by setting Oplocks to No (off).

Dec 16, 2010 12:28 PM in response to spib

Same here. But actually this problem has a much longer history than just the 10.x versions.

It has existed for over 3 years!!! And worse: Apple ignores users with problems. They are convinced that everybody is dying to have gapless playback, so the incredibly annoying "Gapless Playback" blabla determination crap is driving me and others crazy.

iTunes is the worst piece of **** I have ever used, but I need it for me iPod, iPhone, iPad and Apple TV. How's that? I've worked with computers since 1984 and iTunes is, by far, the worst software product (to say it nicely) I have ever come across.

**** APPLE!

Message was edited by: BorisC

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itunes unbelievably slow accessing SMB shares

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