PowerPoint 2010 keeps crashing

PowerPoint 2010 keeps crashing when trying to edit text in a presentation. All other Office products seem unaffected. (I haven't tried them all, but I've been working in Access a lot lately and it has been working fine.) This had just started happening and I'm wondering if it has anything to do with the latest Boot Camp update. I'm running Windows 7 64-bit on a 13" MacBook Pro (mid-2009). Is anyone else experiencing this problem?

13" MacBook Pro (Mid 2009), Mac OS X (10.6.5), Also running Windows 7 64-bit

Posted on Nov 21, 2010 5:25 AM

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101 replies

Nov 25, 2010 1:26 PM in response to rapids233

I did the same thing but my OS X DVD installed bootcamp 3.1 and the powerpoint problem did not go away. so i just upgraded to BC 3.2 and let the PPT problem remain (while I wait for apple to fix this). Then I bought office for mac 2011 and have started using that for powerpoint on mac, and the results are pretty good. I am going to stick with office for mac 2011.

Nov 27, 2010 9:04 AM in response to Fatkid98

Funny...
I have the exact same problem but when i uninstalled 3.2 and then reinstalled from the disc, it installed 3.1 (which is what I used to have) but the PPT problem STILL remains! I've confirmed that I'm running boot camp 3.1

My guess is that there is a driver still lurking around causing the problem? However, when I uninstalled boot camp ppt did work again.

Frustrating..

Nov 27, 2010 9:29 AM in response to oronymo

I had the same experience - Reverting back to bootcamp 3.1 does not work, you have to revert to bootcamp 3.0.

Yesterday I went to the apple store and talked to the genius bar - they had no clue on what to do or where to begin troubleshooting, and said the best bet is to call apple support directly and open a ticket and get that assigned to the bootcamp group in apple software development.

I propose that all of us on this message board should call apple support directly and push them to resolve this.

Nov 28, 2010 12:36 PM in response to Fatkid98

I have had the same problem. BootCamp 3.2 kills powerpoint. Any text editing causes powerpoint to crash. Is Apple aware of this problem? Any fix yet, other than uninstalling the BootCamp partition and starting over, which is really not a good answer? I tried a "restore" in Windows 7, but that did not fix the problem. Evidently, restore does not change BootCamp, which is to be expected, I guess.

Nov 28, 2010 12:57 PM in response to ShermanR

You don't uninstall the bootcamp partition and start over. You just uninstall bootcamp 3.2 software on the windows side. The partitions are not impacted, all you loose is some drivers for your trackpad. You can then install bootcamp 3.0 by downloading software on windows side, and things return to normal. If you install bootcamp 3.1 then ppt still does not work. The other option is to get office 2011 for Mac. I went to apple store to talk about this but they had no clue. Best other option is to directly call apple support an ask to talk to bootcamp group.

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PowerPoint 2010 keeps crashing

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