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David Irvine Author

Level 1

32 points

This content requires HDCP for playback problem! Apple TV2

Owned Apple TV for two weeks. Two weeks ago, everything was fine for films already in my iTunes library.

This week, when selecting play on a movie, I get the message 'This content requires HDCP for playback problem' inconsistently. Some vids work, some don't. Then they do then they don't! I have tried on a Samsung TV and a Sony Bravia? Same for both!

How do I resolve this. I have tried different HDMI ports, turned Apple TV 2 off and on. Tried different cables (Although my HDMI cable is the one I purchased from Apple).

Any suggestions? Is it something Apple need to fix? This is kinda embarrassing when I tell friends how good Apple TV is, get them round to watch a movie and inconsistently get this.

Many Thanks for any help

Dave.

Apple TV2, Windows Vista

Posted on Nov 21, 2010 2:52 PM

Top-ranking reply

Norcalgrl

Level 1

5 points

Posted on Dec 8, 2010 11:42 AM

Mine worked fine one minute then gave me errors the next. I did these things 1. Unplug the hdmi cables. First tv then apple tv 2. Unplug the TV power and the AppleTV power, let them sit 30-60 seconds, 3. Plug in hdmi cables while power is off 4. plug the tv power in first, then the ATV power. This worked for me! (I was told it's an HDCP Handshake error, and the handshake is forced to be done again by unplugging power, but make sure you unplug both devices and plug them in the order above).

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