How do i fix error 1013

Question

Level 1

13 points

How do i fix error 1013

can someone help me with this error i cant use my iphone now because its stuck in recovery mode all i can do is keep restoring an updating!

Asus, iPhone OS 3.1.3

Posted on Nov 22, 2010 5:20 PM

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Answer 1

Best reply

ChrisJ4203

Level 10

230,311 points

Nov 22, 2010 5:23 PM in response to Warnock21

Check this Apple support document for that error code.

http://support.apple.com/kb/ts1275

Go down the page a bit and click on the setting for specific error codes and solutions.

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Answer 2

bmanh

Level 1

9 points

Nov 22, 2010 5:23 PM in response to Warnock21

I have the same error. Did a permission repair, re-install iTune10.1, still can't resolve the error. I had this error on my Macbook Pro, latest OSX, and currently trying to restore from iMac. Will report soon. very frustrating and waste of time.

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Answer 3

Warnock21 Author

Level 1

13 points

Nov 22, 2010 5:26 PM in response to bmanh

didnt work

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Answer 4

Warnock21 Author

Level 1

13 points

Nov 22, 2010 5:28 PM in response to Warnock21

my iphone is stuck in recovery its plugged into my pc and on itunes it says iphone could not be restored error 1013 and all i can click is restore

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Answer 5

ChrisJ4203

Level 10

230,311 points

Nov 22, 2010 5:28 PM in response to Warnock21

I read a post suggesting software to kick the phone out of recovery mode, something like Recboot, but not sure exactly. Try and search, you should find it since it hasn't been that long ago.

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Answer 6

bmanh

Level 1

9 points

Nov 22, 2010 5:29 PM in response to Warnock21

OK. To report back, since Apple troubleshooting guide does not help much.
I managed to restore the iPhone using another Mac (iMac). So it must have been my MacBook Pro or the itunes in there that is causing problem.

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Answer 7

Warnock21 Author

Level 1

13 points

Nov 22, 2010 5:30 PM in response to bmanh

ill try another pc

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Answer 8

Nov 22, 2010 5:31 PM in response to Warnock21

Try TinyUmbrella to kick it out of recovery. You will find that 4.2.1 was installed and the phone works. Check everything, because it might be a corrupted install.

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Answer 9

bmanh

Level 1

9 points

Nov 22, 2010 5:47 PM in response to molotovito

TinyUmbrella does not help for my error 1013 on iPhone 4, only different iMac helped. I am going to delete and re-install my iTunes on MacBook Pro just in case, since I have a couple more iPhones and an iPad to update.
BTW, anti-virus software would not be the problem cause I have the same installed on the iMac.

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Answer 10

Warnock21 Author

Level 1

13 points

Nov 22, 2010 6:01 PM in response to Warnock21

this is not working either i need to get this done soon because i need my phone tomorrow for work

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Answer 11

ChrisJ4203

Level 10

230,311 points

Nov 22, 2010 6:04 PM in response to Warnock21

You tried another computer, made sure you are using the USB on the computer itself and not a hub, and have any firewall and/or anti-virus software disabled? While a 1013 error generally refers to a hardware issue, many have said they are taking care of it with software that can kick the phone out of recovery.

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Answer 12

Warnock21 Author

Level 1

13 points

Nov 22, 2010 6:07 PM in response to ChrisJ4203

ive tried the software that kicks it out all it does is makes it keep rebooting

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Answer 13

ChrisJ4203

Level 10

230,311 points

Nov 22, 2010 6:09 PM in response to Warnock21

I'm sorry, I don't have any futher ideas. I saw you posted in another thread where someone was successful in updating despite the same error. I just say you will need to keep watching here for any other possible solutions.

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Answer 14

Warnock21 Author

Level 1

13 points

Nov 22, 2010 6:11 PM in response to ChrisJ4203

ok thanks for the help i restarted my pc still no luck either

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Answer 15

Nov 22, 2010 6:56 PM in response to Warnock21

I have update to iOS 4.2 and my iPhone showed 1013 error while updating looking for options, i'll call AppleCare Support in the morning.

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