Level 1

16 points

Calendar Problems continue with IOS 4.2.1

The problem of the 'List' view of Calendar not displaying was mostly fixed with 4.2.1 (it still blanks when Calendar is opened, but then redisplays within seconds). However, now I find that my List entries go back only about one year, whereas 'Day' and 'Month' views confirm that I, indeed, have entries older than that.

Also, the Calendar search function returns jumbled information intermingled with correct results.

I'm using an iPhone 3G.

Anyone else seeing this since the 4.2.1 update?

More generally, could someone tell me how one files bugs for IOS?

iOS 4

Posted on Nov 29, 2010 8:45 PM

24 replies

fekim Author

Level 1

16 points

Dec 16, 2010 10:54 PM in response to chcn

Were you having the search problem before? I understand that corrupt data was
probably causing your problem of the Calendar crashing on startup, which is why
Apple and I both suggested restoring as a new phone and not from a backup.

Although the above was addressed to Jim Dunn, I'm also having the problem with bad Calendar search results and List View not showing entries from more than a year ago. So, I have a question about your suggested solution. Namely, what do you mean by "restoring as a new phone and not from a backup"? Do you mean I should "restore to factory defaults" but not then "restore from backup"? If so, how do I get back all my other data? I'm probably misunderstanding, so please clarify. What is the procedure for doing what you suggest?

Thanks.

JimDunn

Level 1

10 points

Dec 17, 2010 7:00 AM in response to fekim

When I originally restored from backup the problem reappeared in my phone. So back to factory settings then when attached to ITunes, rather than restore I selected treat as a new phone. Before attaching. Go to Itunes preferences and set up not to sinc automatically so you can control what happens and when. My first sinc then put into the phone the info from mobile me, plus the media from ITunes. It was necessary to reselect my preferences in each section to sinc. With this calendar works, no corrupted data, I can only go backward one year on a list view. I assume this is normal.

fekim Author

Level 1

16 points

Dec 17, 2010 9:25 AM in response to JimDunn

When I originally restored from backup the problem reappeared in my phone. So
back to factory settings then when attached to ITunes, rather than restore I
selected treat as a new phone. Before attaching. Go to Itunes preferences and
set up not to sinc automatically so you can control what happens and when. My
first sinc then put into the phone the info from mobile me, plus the media from
ITunes. It was necessary to reselect my preferences in each section to sinc.
With this calendar works, no corrupted data, I can only go backward one year on
a list view. I assume this is normal.

Well, since I don't use Mobile Me (and have no intention of storing my personal information off in the "cloud"), I guess there would be no way for me to recover all my data if I did what you suggest. Also, I don't think that List View not going back more than a year should be considered "normal". It didn't behave that way before IOS 4.

I continue (perhaps naively) to hope that Apple will consider the current behavior as something to be fixed in a subsequent update.

chcn

Level 1

75 points

Dec 17, 2010 9:32 AM in response to fekim

I don't use cloud storage either, but I do sync daily with Outlook on my own computer, so if I had to restore as a new phone (which I don't want to do), I could recover all the data from Outlook.

Don't you sync your calendar with Outlook or Entourage or the Mac's built-in calendar or something?

fekim Author

Level 1

16 points

Dec 17, 2010 9:45 AM in response to chcn

Don't you sync your calendar with Outlook or Entourage or the Mac's built-in
Calendar or something?

Yes, I sync my Calendar and Contacts with Outlook. But what about all my apps and the data that goes with them? I figure the only way to restore all that is from my backup.

chcn

Level 1

75 points

Dec 17, 2010 10:46 AM in response to fekim

Apps will be restored from iTunes when you put in the same iTunes ID as before. The data that goes with them is a problem, though, which is one reason I've never done it this way.* Some of those apps (like Splash ID, ToDo, DocumentsToGo, and others) have their own sync mechanisms, so the data for those would be okay. But if there some apps with important data and no way to sync or export from them, then saving that data would be very difficult or impossible with this kind of restore.

*Well, I've done it once to prove to an Apple "genius" that a problem I had was hardware related and not software related, but then as soon as I brought the new hardware home I restored from a backup.

My guess is that the garbled search results problem is not related to corrupt data anyway, so there is likely no point in trying this. (The problem the other person was having w.r.t. the calendar not even starting up properly likely was corrupt data in the iPhone's database, which is why restoring from it restored the problem.)

Just keep sending Apple feedback. It takes time, but they have eventually fixed nearly every bug I have reported that way over the last couple of years.

chcn

Level 1

75 points

Jul 24, 2011 12:32 PM in response to chcn

Just to keep this thread alive, I note that these problems persist in iOS 4.3.4. I do hope this will be overhauled in iOS 5.

chcn

Level 1

75 points

Oct 14, 2011 4:57 PM in response to fekim

I think I've discovered a workaround to the jumbled search results!

I don't know if it's partially fixed in iOS 5 or if I just never thought to try this before. Anyway, in iOS 5, with a large calendar full of many years of entries, if I type a search type in the search box character by character, I still get somewhat jumbled results in iOS 5, like this:

http://members.shaw.ca/cconrad/iPhone_images/Garbled_Search_iOS5.png

However, if I put the search term on the clipboard and paste it into the search box, the search works perfectly! So something must be overflowing or otherwise messing up when it's doing the search-as-you-type thing.

(It still goes back only a year 😟, but that's a different issue: https://discussions.apple.com/thread/2724918?answerId=15724994022#15724994022)

Jun 20, 2012 4:50 PM in response to chcn

My calendar only looks back 4 weeks ! I have no idea what appts I had prior to that.

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Calendar Problems continue with IOS 4.2.1