MacBook Pro Logic Board Failure

I was using my computer just fine (2007 MBP core 2 duo) all day. Put it to sleep came back after 30 minutes and tried to wake it and it's dead. I held down the power key to shut it down then tried to restart no luck. No start up chime, no screen, keyboard seems dead as well (caps lock light does not light up), HD does not start up. The only signs of life are the white light on the screen latch that is now on, the fans are spinning and the DVD drive seems to work.

Reset the power management module and zapped the PRAM, no luck.

MBP 2007 Core 2 duo 2.2, Mac OS X (10.6.5)

Posted on Dec 7, 2010 7:47 AM

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Question marked as Top-ranking reply

Posted on Jul 23, 2012 9:44 AM

Sorry! Don't know why the link didn't work.


I think your plan is exactly right. Go get a diagnosis and then take it to Apple and see what you can do to get it fixed. Again, thebhoydave1888's information was very helpful to me (though I ended up not needing anything but the encouragement to try.


This is the page to which I was trying to link:

MacBook Pro: Distorted video or no video issues


Products Affected

MacBook Pro, models with NVIDIA GeForce 8600M GT graphics processors


Symptoms

In July 2008, NVIDIA publicly acknowledged a higher than normal failure rate for some of their graphics processors due to a packaging defect. At that same time, NVIDIA assured Apple that Mac computers with these graphics processors were not affected. However, after an Apple-led investigation, Apple has determined that some MacBook Pro computers with the NVIDIA GeForce 8600M GT graphics processor may be affected. If the NVIDIA graphics processor in your MacBook Pro has failed, or fails within four years of the original date of purchase, a repair will be done free of charge, even if your MacBook Pro is out of warranty.

What to look for:

  • Distorted or scrambled video on the computer screen
  • No video on the computer screen (or external display) even though the computer is on

Specific products affected:

  • MacBook Pro 15-inch and 17-inch models with NVIDIA GeForce 8600M GT graphics processors
    • MacBook Pro (17-Inch, 2.4GHz)
    • MacBook Pro (15-Inch, 2.4/2.2GHz)
    • MacBook Pro (Early 2008)
  • These computers were manufactured between approximately May 2007 and September 2008

Resolution

If your MacBook Pro is exhibiting any of the symptoms listed above, please take it to an Apple Retail Store or an Apple Authorized Service Provider (AASP) for evaluation, or call your nearest Apple Contact Center. Before visiting the Genius Bar at the Apple Retail Store, please make a reservation (available in some countries only).

Apple is issuing refunds to customers who may have paid for repairs related to this issue. Please contact Apple for details on the refund process.

Note: If your MacBook Pro is not experiencing any of these symptoms, you do not need to contact Apple.

Apple will continue to evaluate the repair data and will provide further repair extensions as needed.

1,419 replies

Mar 25, 2014 5:07 PM in response to Keith Walsh

My posts are being deleted.

Everyone please read:


patentlyapple.com/patently-apple/2012/08/class-action-filed-against-apple-for-de fective-macbook-logic-boards

My 2011 2.3ghz mbp with amd graphics card needs its logicboard replaced for the second time just in less than 6mo. If you have a 2011mbp with amd graphics card My laptop has cost me a total of $3200 and is collecting dust. This has to be a defect


<Edited by Host>

Mar 25, 2014 7:46 PM in response to clintonfrombirmingham

clintonfrombirmingham is entirely correct. This is not only an old case, but the judge rejected the action because there was insufficient evidence to proceed.


In this kind of case, a judge will want specific evidence to evaluate; like, say, when a run of 2007-8 MBPs were found to have a problem with the NVIDIA board, and Apple was ordered to repair said units. A judge will have to determine, based on state, national, or even international rulings, whether the issue is actionable.


I'd be willing to bet that your's was an early 2011 15" or 17" MBP. If so, read on:


http://logicboardmac.blogspot.com

Mar 26, 2014 2:18 PM in response to poikkeus1

I have 2011 15" MBP use it very lightly, had some strange things during startup so I took it to the Genius Bar,they said it was the logic board. I opted to send it out as they did not have any in stock to do the repair. I called AppleCare they sent me a box , I sent it in and had it returned in 2 days. I opened the box powered it up and now it was worse than when I sent it in the first time. So I just received my box and sent it back out an hour ago, we'll see what happens when I get it back. This is pretty disappointing seeing as I have pretty much turned my whole house onto Apple we have 4 iPads, 6 iPods, an iMac and another 2013 MBP. Luckily I have AppleCare, but from what I have read this is a repeat issue. My brother purchased one and had to have his,replaced in two months of owning it. I have numerous,before repair and after repair videos on YouTube of the issue.

Mar 27, 2014 7:42 AM in response to Anic264b

And neither does Apple. Sure the NVidia chip fails but Apple refuses to acknowledge and take responsibility. After all it was Apple that Specked that GPU. In the car world if a Fault is found in a part that came from a 3rd party vendor the car manufacturer doesn't tell the owners of that car to take to the 3rd party. They FIX IT, All of them, and then they deal with 3rd party supplier.


But Apple only fixed these defective notebooks AFTER they came to a deal with NVidia and then only for 4 years from date of purchase. Then Top that off with they Used the SAME part.


To Clinton. This thread is about the 2007>2008 models.

Anic264b wrote:


And this is only for Canadian users (a “small” part of the whole world). I have one of those 2008 MacBook Pro that was repaired for the NVidia issue; looks like I'll start living in Canada…

In my opinion, NVidia doesn't make a big effort in accepting their fault.

Mar 27, 2014 11:19 AM in response to LowLuster

LowLuster wrote:


...But Apple only fixed these defective notebooks AFTER they came to a deal with NVidia and then only for 4 years from date of purchase. Then Top that off with they Used the SAME part.


If Apple history is any indication, Apple probably won't voluntarily repair a run of MBPs until someone makes a legal challenge - and that requires research, legal expertise, and patience. If there's a problem with the 2011 NVIDIA chip - which appears to be the case - a judge may have to rule on it before the issue is resolved. And before that happens, someone's has to do their legal homework.

Mar 28, 2014 6:42 AM in response to Anic264b

It's unfair to be in such a blocked situation just because laws protect Apple/NVidia

You are quite free to engage counsel and argue your theory about the law in court.



A lot of computers are defective and we can only be quiet because it would take too much steps to get our rights? Sorry, I can't accept.


Then complain to Apple, whether or not you accept it this is how it is currently. Use your energy to show Apple where they are wrong, and what needs to change. If enough people make the same effort it may change.

Mar 31, 2014 5:14 PM in response to rmassuda

Apple Support Communites has removed several posts relative to this question, but have not specified when any violations of the Terms of Use Agreement occurred. I'm happy to contructive information, but I can't comply very easily without knowing what the problem is.


This MacBook has been linked to problems with the graphics board, specifically the Radeon 6450M or 6490M. In order to keep this problem from recurring on this machine, the most successful fixes have involved replacing the logic board and using lead solder. You expressed doubts about paying $700 for the fix, and this is a sound decision. (Mods: This information is contructive, informative, and very accurate.)


If you're looking for a suitable replacement, the Mac Mini is a very reliable machine. (Mods: This recommendation is specific and helpful to the poster, rmussada.)


Mods: if you have a problem with this post, feel free to edit it - or provide specific feedback relative to its offensiveness.

Mar 31, 2014 5:26 PM in response to Keith Walsh

This post may be helpful for those who have lost the lemon lottery and experienced a Mac that dies long before it's time. If you've had it with hardware failures and just can't take it anymore, here's a way you can stop worrying about failures once and for all, and never again see the inside of a repair shop. In addition, you'll probably also save a bunch of money.


Buy Used Macs.


Consider the math. You can buy one new laptop for say, $1600. Or, you could buy four 5 year old used laptops for about the same price.


If you buy one laptop and it dies, and Apple doesn't fix it for you, you're screwed. You just lost the lemon lottery.


If you buy four used laptops for the same price, and one dies, you can just toss the dead laptop and boot up the next one. If you keep regular backups on an external drive, you can be up and running again in 2 minutes. No fuss, no muss, no hassle, no crisis.


You probably don't need three backup laptops. One may do. If so, you'll save about half the price of a new laptop, and still have a worry free experience.


Think about it. You just saved $800. And you have nothing to worry about. Nice.


Obviously, this plan won't work for those who really do need the latest greatest features on the new machines. However, very few people actually NEED the new features, most of us just want them because they're nifty.


If reliability, a worry free experience, and saving hundreds of dollars are the features you value most, that experience is available. If you buy your used Macs from a reliable vendor who offers a warranty, there's not much risk.


I would mention a reliable vendor I've used, but I don't want this post to read like a spam. If you want to know, just ask, and I'm sure users of this forum can suggest some good used Mac vendors. Or better yet, you might be able to buy from a friend.


I didn't buy used Macs for years, on the assumption it was risky. Then I figured out it's actually less risky than buying a new machine, due to the great bargains you can get on used Macs.


If you don't want to have huge hassles....


Don't have them.

Apr 4, 2014 1:50 PM in response to rmassuda

Can't say for sure but after installing Mavericks my computer slowed, started exhibiting light symptoms. Within the past 2 weeks these isolated symptoms have become regular and are constantly forcing my mbp to restart. Seems like I have all the symptons of a faulty logic board but I'm conveniently 3 months outside of the 3 year purchase deadline.

Apr 8, 2014 1:51 AM in response to Keith Walsh

I have the very same MB everyone is talking about....... Over the last week I have started to get the syptoms over the logic board failing.


April 7th I logged on for a chat with apple support to find my Apple care had run out on the 6th April! Then I was prompted to pay $19 for a one off chat to help me with my problem. I bypassed this charge by using the exception of recently purchasing OSX. The gentleman I spoke to was very helpful, telling me to boot to safe, start new user account and test, eventually telling me to re-install OSX. Which finished at 2am this morning. Turned the computer and exactly the same issues repeated instanly.


I do intend to talk to Apple support again today, but decided to research the forums to see if this was common. I'm astounded how many people this has happened to, and just after there Apple care runs out.......


There is no way in the world I am paying for this to be repaired. 1) I cant afford to 2) when you spend over £2500 on a computer and £400 on Apple care you expect to get your monies worth.


And I have had to replace the HD and the optical drive after 2 years....

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MacBook Pro Logic Board Failure

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