myinfo.apple.com not responding

Question

Level 1

2 points

myinfo.apple.com not responding

I can get on the Internet fine, but when I try to download a free copy of iBooks, it says that my account information needs to be updated and redirects me to myinfo.apple.com
I then get a message that the server stopped responding.
If I try to go to that page on my PC it also says that the server isn't responding.
What do I try next?

Dell

Posted on Dec 11, 2010 9:56 AM

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Answer 1

Dec 11, 2010 10:12 AM in response to adrienne1

adrienne1 wrote:
.............. What do I try next?

From the sound of things, you wait for the server to start responding again . . .

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Answer 2

adrienne1 Author

Level 1

2 points

Dec 11, 2010 10:30 AM in response to adrienne1

hey, its working now. The server must have been busy or down.
I'm glad I'm setting this up for my husband before Christmas day. I am sure it will be busy that day! lol

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Answer 3

kirby900

Level 1

9 points

Dec 11, 2010 11:58 AM in response to adrienne1

It's down again. I've tried repeatedly within the past 20 minutes and keep the getting the dreaded "server is not responding" message.

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Answer 4

Dec 12, 2010 2:59 PM in response to kirby900

It's not worked both times I've tried accessing it in the last few days.

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Answer 5

Dec 12, 2010 5:05 PM in response to bilbo_baggins

The same is happening here. Is this a known issue with the server or a configuration of the account?
So much for getting an iphone, when you have to log on to do anything, and you cant even do that.
Frustrating.

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Answer 6

Dec 12, 2010 8:42 PM in response to adrienne1

Same problem here. Bought an iPad and haven't been able to download a thing in two days! I get the same messages but the info page won't load! Aauugghh!

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Answer 7

grim.

Level 1

0 points

Dec 12, 2010 11:20 PM in response to adrienne1

Same problem here. Just bought an iphone but my itunes account hasn't been used in a while.

Asks me to update my security info but can't sign into myinfo.apple.com. I've tried about 30 times in the last 24 hours at all times of day.

Highly frustrating as i can't begin to make the most out of the phone!

Dissapointed first customer to apple.

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Answer 8

andyrue

Level 1

0 points

Dec 13, 2010 7:27 AM in response to adrienne1

I was also having this problem, and still can't access the page. But signing up to post in this forum prompted me to update the info it was asking for without trying to access myinfo.apple.com. Now when I go back to the App Store it allows me to sign in.

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Answer 9

Dec 13, 2010 1:46 PM in response to andyrue

Avazing! That work around actually worked! Thank you.

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Answer 10

amaiac

Level 1

0 points

Dec 13, 2010 3:54 PM in response to Spelprogrammet

signin up for this forum worked for me too, now I can access the app store from my ipad 🙂 a big thank you
I was getting very frustrated with the thing not working