Facetime Registration Problem

"The server encountered an error processing registration. Please try again later"

Same problem with everyone after installing the Lion OS!! So, looks like Apple needs to fix from their end; not digging the user's computer. Like going to Key Chain and delete the certificate or some crazy fix installing fresh Lion!

I am also having this problem. And expecting Apple's prompt response on this issue.

Thanks!

If clean install on a blank hard drive will definitely fix the problem, I will. Apparently there is no guarantee that it will fix the FACE OFF problem here. Can we submit a ticket to the support some where on this site. MODERATORS are u there?????

FYI, I originally did a clean install of Lion and have this problem; so that is not a valid solution.

Pedro Alonso wrote:

Same problem here too... 😮

1. In Spotlight type in "Keychain Access"

2. There will be a certificate issued by Apple iPhone Device CA - This certificate was signed by an unknown authority. Delete this certificate.

3. Launch Facetime and login - this time there should not be an error..."

I have the released version of Lion. No Apple iPhone in the Keychain Access. Cannot log in. And I definately do not want to do a clean install. Any other solutions found?

Do you show any certificates for facetime? try deleting them, completely quit facetime and try again. If you don't feel comfortable deleting them you can always move them out of the keychain onto your desktop in case you want/need to move them back.

Deleting the certificates is no solution and it won't solve the FaceTime issue.

I tested this before.

Facetime 1.1 is part of Lion and cannot just be 'deleted' without using terminal.

Even if you do delete it, you cannot download a new version since the Mac App Store only offers version 1.0.2

The official feedback page - http://www.apple.com/feedback/macosx.html does not yet include Lion - OS X 10.7 as an option. It only includes Snow Leopard 10.6.7 and 10.6.8

If you are a registered developer you can file a bug report via http://bugreporter.apple.com

Previous solutions offered on the discussion boards involving either deleting certificates or plist files are not relevant anymore and will not work. This is a new issue and will probably be fixed by either a new version of Facetime appearing in the Mac App Store, or an OS X system/security update.

To anyone thinking of completely reinstalling their version of Lion, please think again. It will probably not solve the problem, and if Facetime not working is the only problem you are encountering, then it is definitely not worth it. The phrase 'Sledgehammer to crack a nut' springs to mind 🙂

As a 1st day release, there are bound to be some issues!

You can guarantee that Apple know about them, and are dealing with them as we speak, so just hang in there, and a fix will arrive very soon.

Hi,

This thread was started before there was a specific Fourm (Community)

Try here https://discussions.apple.com/community/mac_app_store/facetime_for_mac?view=disc ussions&start=0

9:58 PM Friday; July 22, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Same problem with everyone after installing the Lion OS!! So, looks like Apple needs to fix from their end; not digging the user's computer. Like going to Key Chain and delete the certificate or some crazy fix installing fresh Lion!

I am also having this problem. And expecting Apple's prompt response on this issue.

Thanks!

Ok final solution :

Your hosts file

/etc/hosts

or

/private/etc/hosts

(both of which are the same file - the 2nd being a symbolic link to the 1st)

should contain ONLY this, and then facetime will activate and connect.

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.

Now remove ALL extra entries from /etc/hosts so that it contains only the lines listed above and save.

If you want to flush the DNS cache, open terminal and run the following command:

dscacheutil -flushcache

Restart, if you want to make double sure that all changes have been applied.

Open facetime, and supply your Apple ID and password.

Facetime will activate and connect.

Now you can swap back to your old /etc/hosts file which you saved on the desktop.

Tim x

There is no certificate called 'Apple iPhone Device CA!!!!

FaceTime not working for me on OS X Lion from App Store

THAT is the solution Tim. Verified just now. Thank you very much.

That is NOT solution for me 😢

For those having problems editing their hosts file correctly:

If you don't know how to use vi or pico or nano in Terminal

then you can do this instead to edit your /etc/hosts file:

Finder > Go > Go To Folder...

(⇧⌘G)

type in /etc

open hosts with Text Edit if you don't have any other text editor (BBEdit etc..) available

A dialog will pop saying the file is owned by root. Click Unlock.

Your hosts file should contain ONLY the following lines in bold

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.

Now REMOVE ALL EXTRA LINES from /etc/hosts so that it contains only the lines listed above and SAVE.

To check that you have editied the file correctly open Terminal (in Utilities Folder)

and type in :

more /etc/hosts

If you have edited it correctly and only the bold lines from above are showing,

RESTART your mac.

Open facetime, and supply your Apple ID and password.

Facetime will activate and connect.

Now you can swap back to your old /etc/hosts file which you saved on the desktop.

Tim x