Facetime Registration Problem

The first time that I used Facetime on my Mac it worked perfectly fine.. that was right after I installed it.. but ever since, i have not been able to log in. My Apple ID and password are correct but it keeps telling me that the server encountered an error processing registration and to please try again later but it still won't work. What do i do?

MacBook, Mac OS X (10.6.5)

Posted on Dec 11, 2010 6:27 PM

Reply
115 replies

Jul 30, 2011 9:23 AM in response to SteveK12

Dear all,

my FaceTime still not working:


My hosts file is totally CLEAR! When I opened my hosts file first time, there wasn't nothing else like it must to be. This is text from my hosts file:


##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost



Even of that, I tried solution with hosts file copy to desktop, save, copy back and replace etc. , also I tried clearing cache with Terminal, also checked my date and time and put my time to automatic adjustement...I tried all from this forum but

my facetime still got ERROR PROCESSING REGISTRATION!


It makes me CRAZY! And It's really ridiculous that one simple program from Apple, program like skype or windows live mesenger, have so many problems with registration!


FACETIME STILL NOT WORKING HERE!

Jul 30, 2011 2:48 PM in response to Skazzyskills

Hi,


Sorry. I was getting my Face Time and Facebook answers mixed up.


I have read most of this thread several times as it has been around for months.

This time I jumped straight to page 5 and the symptoms looked very similar to a Facebook issue so I posted.


My apologies again for any confusion caused.


User uploaded file
10:48 PM Saturday; July 30, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Aug 4, 2011 10:18 AM in response to roberto117

This solution is so simple and it worked for me! I tried other solutions like cleaning the hosts file, the keychain access, and all that. But I just went to my date and time preferences, under the 'date and time' tab make sure you check the box that says set date and time automatically and under the 'time zone' tab, check the box that says set time zone automatically. Then go to your factime. Hopefully this works for you! 🙂

Aug 25, 2011 6:21 AM in response to SteveK12

Interestingly - I did download and install LION OS X on the MBP (Sept 2010) and "the server encounted an error processing registration" error was received. I installed LION On the IMAC 27" and Face Time worked fine. There is something configured on the MBP that must be different from the IMAC. Both are running on the same network and both are running in a wireless mode on a LINKSYS router.


I have looked at Key Chain entries on the MBP as was suggested and see no foreign keys as mentioned in prior posts.


Apple Techs are not able to determine the cause but stated they do look at these forums. Only recommendation right now is:


1. Disable 3rd Party Firewall software

2. Create a new Apple ID


I have no 3rd Party (Norton/McAfee) on either.

Aug 25, 2011 6:16 PM in response to billg_02176

in additon to my previous post, I did notice on the IMAc that there are 2 passwords for face time and this is the entry for the 2nd one. I am going to enter a 2nd password on the MBP and see if that solves the problem. Someone else mentioned this as a solutoin and it was interesting that both are on the IMAC and it works fine there. It's just the MBP that only has one password so it's worth the effort - wish me luck. I'll report the successs or failure! ;-) or :-(




User uploaded file

Aug 25, 2011 6:20 PM in response to billg_02176

The picture did not take but here's the entery on the password:


Name: com.apple.facetime: registrationV1

Kind: application password

Account: registrationV1

Where: com.apple.facetime


Nothing in the comments field and the show password box is unchecked.


This was the content of the 2nd password on the key chain for face time. This is the only difference between my Macbook Pro and the IMAC 27"


Sorry the photo did not take


User uploaded file


//User uploaded file

Dec 9, 2011 6:20 PM in response to SteveK12

I finally found the answer to the problem with my FaceTime here:


http://www.essentialmac.co.uk/apple/the-server-encountered-an-error-processing-r egistration-please-try-again-later/comment-page-1/#comment-1083


I'm actually on a Hacintosh desktop with Lion 10.7.2 and have tried everything from several posts. This post here had everything from all the other posts PLUS the correct solution I couldn't find elsewhere and which DID fix my problem.



Trashing EVERYTHING from /Library/Preferences/SystemConfiguration FINALLY did the trick, and I had tried everything else prior.



Thank you very much!!!



: )

Dec 10, 2011 2:03 PM in response to mammothATInsanelyMac

Thanks for letting people know.



User uploaded file
10:03 PM Saturday; December 10, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jan 29, 2012 1:14 PM in response to Adrian Blakey at Gmail Dot Com

Hi,


This thread was started in Dec 2010 and very few people will be still Subscribed to it.


It may pay to copy the URL of the head post and paste that into a new thread and list which of the ideas you have tried (not everyone will remember all the details from a thread that is a year and a bit old).




User uploaded file
9:14 PM Sunday; January 29, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jan 30, 2012 1:16 AM in response to Adrian Blakey at Gmail Dot Com

It's got nothing to do with the time zone..

for most users, the hosts file needs a cleaning :


If you don't know how to use vi or pico or nano in Terminal

then you can do this instead to edit your /etc/hosts file:


Finder > Go > Go To Folder...

(⇧⌘G)


/etc/hosts


open hosts with Text Edit if you don't have any other text editor (BBEdit etc..) available

Then as before:


Your hosts file

/etc/hosts


should contain ONLY this, and then facetime will activate and connect.


##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost



If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.

Now remove ALL extra entries from /etc/hosts so that it contains only the lines listed above and save.


If you want to flush the DNS cache, open terminal and run the following command:


dscacheutil -flushcache


Restart, if you want to make double sure that all changes have been applied.


Open facetime, and supply your Apple ID and password.

Facetime will activate and connect.


Now you can swap back to your old /etc/hosts file which you saved on the desktop.


Tim x

Feb 16, 2012 2:09 PM in response to RClark0313

Hi,


Make sure a DNS server is listed in System Preferences > Network > Advanced Button > DNS tab (not a greyed out one).


Try using Activity Monitor to Force Quit IMAgent and restart FaceTime (Should relaunch IMAgent).


Check Date and Time on the Mac and if your router has it, check there as well.


Have you linked an Apple ID to be an active FaceTime Account ?





User uploaded file
10:09 PM Thursday; February 16, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Feb 24, 2012 3:07 AM in response to Ralph-Johns-UK

Did not work for me.

Is Facetime that iMessage.

I've tried all the solution, Change DNS, Hosts and reset User permission from disk.

The only way i find is to create a new Account.

I've tried to deleted the preferences ".plist" from older account and copy the newest and it works!

Well... What's the .plist that compromise the connection? Obviously aren't the .plist of the Apps...

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