Facetime Registration Problem

the same is happening to me.... FACETIME not working after installing Lion OS X ....

i couldnt download anything from the app store either however it is fixed now.

"The server encountered an error processing registration. Please try again later"

Same problem with everyone after installing the Lion OS!! So, looks like Apple needs to fix from their end; not digging the user's computer. Like going to Key Chain and delete the certificate or some crazy fix installing fresh Lion!

I am also having this problem. And expecting Apple's prompt response on this issue.

Thanks!

If clean install on a blank hard drive will definitely fix the problem, I will. Apparently there is no guarantee that it will fix the FACE OFF problem here. Can we submit a ticket to the support some where on this site. MODERATORS are u there?????

Pedro Alonso wrote:

Same problem here too... 😮

1. In Spotlight type in "Keychain Access"

2. There will be a certificate issued by Apple iPhone Device CA - This certificate was signed by an unknown authority. Delete this certificate.

3. Launch Facetime and login - this time there should not be an error..."

Do you show any certificates for facetime? try deleting them, completely quit facetime and try again. If you don't feel comfortable deleting them you can always move them out of the keychain onto your desktop in case you want/need to move them back.

Same problem with everyone after installing the Lion OS!! So, looks like Apple needs to fix from their end; not digging the user's computer. Like going to Key Chain and delete the certificate or some crazy fix installing fresh Lion!

I am also having this problem. And expecting Apple's prompt response on this issue.

Thanks!

Ok final solution :

Your hosts file

/etc/hosts

or

/private/etc/hosts

(both of which are the same file - the 2nd being a symbolic link to the 1st)

should contain ONLY this, and then facetime will activate and connect.

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.

Now remove ALL extra entries from /etc/hosts so that it contains only the lines listed above and save.

If you want to flush the DNS cache, open terminal and run the following command:

dscacheutil -flushcache

Restart, if you want to make double sure that all changes have been applied.

Open facetime, and supply your Apple ID and password.

Facetime will activate and connect.

Now you can swap back to your old /etc/hosts file which you saved on the desktop.

Tim x

For those having problems editing their hosts file correctly:

If you don't know how to use vi or pico or nano in Terminal

then you can do this instead to edit your /etc/hosts file:

Finder > Go > Go To Folder...

(⇧⌘G)

type in /etc

open hosts with Text Edit if you don't have any other text editor (BBEdit etc..) available

A dialog will pop saying the file is owned by root. Click Unlock.

Your hosts file should contain ONLY the following lines in bold

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop.

Now REMOVE ALL EXTRA LINES from /etc/hosts so that it contains only the lines listed above and SAVE.

To check that you have editied the file correctly open Terminal (in Utilities Folder)

and type in :

more /etc/hosts

If you have edited it correctly and only the bold lines from above are showing,

RESTART your mac.

Open facetime, and supply your Apple ID and password.

Facetime will activate and connect.

Now you can swap back to your old /etc/hosts file which you saved on the desktop.

Tim x

this does work, you just need to edit it right .... i changed some steps so its clearer.

Finder > Go > Go To Folder...

(⇧⌘G)

type in /etc

open hosts with Text Edit if you don't have any other text editor (BBEdit etc..) available

A dialog will pop saying the file is owned by root. Click Unlock.

Your hosts file should contain ONLY the following lines in bold

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1 localhost

255.255.255.255 broadcasthost

::1 localhost

fe80::1%lo0 localhost

If your /etc/hosts file contains ANYTHING ELSE, then make a copy of it, and save it on the Desktop

when u save it it you have to erase the .txt ! !

then go back to /etc/hosts and erase the original hosts (it will ask for ur password)

then u copy the one that u saved on the desktop

To check that you have editied the file correctly open Terminal (in Utilities Folder)

and type in :

more /etc/hosts

If you have edited it correctly and only the bold lines from above are showing,

RESTART your mac.

Open facetime, and supply your Apple ID and password.

Facetime will activate and connect.

Now you can swap back to your old /etc/hosts file which you saved on the desktop.

This is what i did so it finally worked for me . Hope i could help

Roberto.

@roberto117

glad to hear my solution worked for you..

but just so others don't get confused, this is extra important info you forgot to include:

If you're using Text Edit :

the simple solution is to copy the hosts file and paste it to your desktop.

(It's a good idea to Duplicate it again so you have a master copy.)

Edit it.

Then paste this newly edited version back into your /etc folder

The Finder will ask you to Authenticate. Just click "Authenticate" and enter your login/admin password.

Tim x

ps. AFTER you have edited the hosts file and got Facetime working

YOU CAN REPLACE your original hosts file.

This may be important as you may have different IP addresses set to loopback,

either to stop certain urls from being contacted,

to stop apps from connecting without your knowledge, or for blacklisting certain IPs.

SOLUTION:

I tried to find the certificate but never found it

I tried editting the hosts file, and in deed i had extra entries, erased them but still didn't worked

Then checked my date and time settings, date and time were correct but automatically updating time & date and time zone were disabled, so i enabled them AND IT WORKED !!!! 🙂

@*** BM:

That's the most ridiculous solution. How can that make facetime work? That didn't work for me.

Seriously..are people suppose to mess around in Terminal just to get facetime working?? What about us non-Terminal users? Will there be an update Apple? Help!

Hi,

Go to your Facebook setting at Facebook and check you have not got Limited contacts set

Some have found setting Date and Time on their Mac and Time Zone seems to help.

9:56 PM Friday; July 29, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Skazzyskills wrote:

@*** BM:

That's the most ridiculous solution. How can that make facetime work? That didn't work for me.

Seriously..are people suppose to mess around in Terminal just to get facetime working?? What about us non-Terminal users? Will there be an update Apple? Help!

If you are so particular about a solution someone is taking the time to share with you then what are you doing here? If you are not willing to use terminal to correct a problem on your own then, I must ask again, what are you doing here?

This forum is for self-help. Apple does not read these forums. Take your whinning to them...

GL

@fsck: Who's whinning now?

You call adjusting the date a 'solution'? Do you believe that's what fixed it? Seriously....I wonder if it was something else...hmmm...

It turns out that by making a Terminal clearing of the cache, is what fixed my facetime problem. I never said I was unwilling to go into Terminal, just that for an app like Facetime, users shouldn't have to mess with it in order for it to work. It's a pretty basic program.