Error importing to iTunes from CD. The required disk cannot be found.

Edit - today I found a colleague who also owns a USB Superdrive - I borrowed it and swapped it for the one attached to my iMac, and the problem has gone away. This seems to indicate a problem with the Superdrive...

I'm ripping some old CDs with a Samsung external CD drive. What happens is that some songs get imported, then I get this error message with some particular song. I figured the problem might be with the CD.I uncheck the songs that have already been imported, and check the ones that have not yet been imported, including the song that caused the error message, then click Import CD. It starts importing again, and is generally successful in importing the song it stalled on before. If it stalls with the error message on another song, I do this again, starting with the new bad song. Works for me.

Hi, I am using my Itunes library on retina display (eternal CD drive) with MLion. I have tried all of the above, changed the import quality, changed USB port, to no avail. I was able to import them on my previous versions of itunes which adds to the frustration.

Has anyone found any other alternatives?

Thanks

Hi, update on this went to Genius bar. Apparently Apple superdrive has an issue with reading some materials from Warner Bros. They refunded my device, I purchased another external dvd reader from another brand (cheaper too...) and all is resolved, no more issue. This seems to be superdrive design specidic.

Thanks for posting this--you've saved me from pulling out what's left of my hair! I have two CDs - one by Curtis Mayfield, the other by John Cale, - that continually are spit out by my Apple superdrive. I've unplugged this, cleaned that, and still nothing works. Every other disc I slap in there loads, but not these two. After reading your post, what do they have in common, besides being landmark recordings from the early 1970s? Yep, Warner Bros. Now I'll shop for cheap replacement drives.

The error came on the second song of 2 CD's for me as well so I said no to importing then highlighted all but the second song and dragged them across to my library and then highlighted the second song only and dragged it to my library. It worked 🙂 Thank you.

I cannot wait until they get rid of USB ports and use something much better.

Look like is related to the DVD drive. I have the same problem, then connect the Boost USD of the DVD drive to get more power. Then it work again.

This is not related to iTunes library location or Apple Superdrives.

The issue is caused by copy protection on the CD, particularly that used by Warner Bros or labels owned by Warner Bros.

Copy the original CD onto a blank CD

You then use the copy, it will import into iTunes without any problems

Warner Bros appears to have used this copy protection on older CDs.

I had the same issue with a Tracy Chapman album.

Copying the original CD is a pain, but at least it works.

Hope this helps.

P

My problem was fixed with similar actions taken by kwjcheng88.

The power cable powering the CD casing was making a loose connection. Therefore there was not enough power to power the drive and an error occured.

I have an external SuperDrive taken from my MacBook Pro, that is housed in a casing. This casing is connected to my laptop using a data (mini > USB) USB cable and a power USB cable whch at times is very fiddly.

My problem was fixed by getting a shorter cable. The first USB 2.0 cable I used was about 3 feet long. I replaced with a 12 inch USB 2.0 cable and the problem went away.

I'm running Yosemite 10.10.3 on a late 2013 iMac and ran into this problem. Maybe it's the SuperDrive I'm using, which is one I got with my 2010 MacBook Air. I don't have problems ripping most music CDs, just this one particular Bach disc. Is it the SuperDrive? Is it possibly copy protection on this ProArte disc (which was manufactured in Japan by Interwound, Inc. 14025 23rd Avenue North, Minneapolis, MN 55441)? I don't know.

The "burn to a blank CD" didn't work; apparently Disk Utility in Yosemite doesn't like Audio CDs (that option was greyed out).

I used an older MacBook Pro (with an internal CD/DVD drive) running Snow Leopard to rip the disc, then home sharing to get it over to my iMac.

My issue turned out to have the same solution. I'm on a 2015 MacBook Pro, and had been using an external LG Blu-ray reader. For a long time there were not problems, then just a few days ago iTunes kept throwing the same error alert. I spent a long appointment at the local Genius Bar where two techs and I tried all kinds of variations on the theme: is it the particular CD? the particular external drive? my iTunes app? the partition on my MBP's SSD drive? (I am not using an external drive for my iTunes library, rather, I've split the internal drive into boot and storage.) I finally recalled someone suggesting a shorter cable and found a 6-inch USB for the disk reader. So far, half a dozen disks in and nary a blip.

I did a rebuild of my external drive (DiskWarrior) and this was exactly the problem. I just went to preferences and re-selected the disk to use as iTunes media location and everything was fine.