Level 1

8 points

Printing Coupon from Coupons.com and Bricks

Ok so all of a sudden this morning printing coupons at both of these websites did not work. Every-time I goto either website it says I have to install the coupon printer. I have downloaded this before because I was able to print coupons before today. I tried using firefox, safari, and google chrome none of them worked. I have tried deleting and reinstalling the coupon printer and no luck. Anyone ever have this problem before when it all of a sudden stopped working? If so any help is much appreciated and Happy Holidays!!!

Mac OS X (10.6.5)

Posted on Dec 19, 2010 1:51 PM

155 replies

Issapur

Level 1

0 points

Jul 29, 2014 3:31 PM in response to ikillu

I had similar problems with my Mac and the following link helped me to solve the same. Hope it works for you too..

1. uninstall the printer software

2. download and install drivers specific to your browser.

http://help.coupons.com/articles/154-Why-are-my-coupons-printing-out-tiny-on-Mac intosh

ysoj

Level 1

0 points

Jan 24, 2015 12:24 PM in response to ikillu

I am trying to install the coupon printer but anytime I try to open it I get an error message that asks to relaunch and it fail every time. I am using an older mac running 10.5.8 and safari 5.0.6. Can anyone help?

Sep 3, 2015 11:56 AM in response to ikillu

We were having trouble printing after we switched to a new all in one laser from Canon.

After talking with Canon about it, we ended up downloading drivers specific to our Canon printer (not the ones provided by Apple) and it now works.

First you go to Canon's site and under their support page find the printer drivers section under their downloads.

After you download the software and install it (making sure it goes someplace where you can find it...like your desktop) then you go to your print and fax settings in your general settings menu.

Remove the current printer and then add it again. But this time instead of picking the default software that comes up with your printer click the drop down menu under "use". Then select the software that is available under the driver that you installed. You will need to know the model number of your printer as the software will be specific for that model.

After we did this, we could print coupons again.

May 4, 2011 3:49 PM in response to David Stamm

steve13

Level 1

0 points

Nov 19, 2011 9:42 AM in response to ikillu

I found this in another discussion regarding small printing with an Epson printer.

https://discussions.apple.com/thread/139341

ikillu Author

Level 1

8 points

Dec 20, 2010 11:32 AM in response to andyBall_uk

it is not checked Thanks! for all your help

ikillu Author

Level 1

8 points

Dec 20, 2010 11:50 AM in response to ikillu

it is still not working though 😟

andyBall_uk

Level 7

20,516 points

Dec 20, 2010 11:58 AM in response to ikillu

I gathered, yes

you've used their uninstaller, then tried installing again?

ikillu Author

Level 1

8 points

Dec 20, 2010 1:13 PM in response to andyBall_uk

yes I have.

andyBall_uk

Level 7

20,516 points

Dec 20, 2010 1:24 PM in response to ikillu

and does the coupon installer app start an Apple style installer? - blue background, license agreement etc ?

Dec 20, 2010 1:40 PM in response to Coupons.com Support

You can find our Troubleshooting Guide at: http://help.coupons.com/ FYI

andyBall_uk

Level 7

20,516 points

Dec 20, 2010 11:07 PM in response to ikillu

I search coupons in finder and found both of these plug ins

where are they? - did you try moving them to the HD/Library/Internet Plug-Ins/ folder & restarting any browsers?

ikillu Author

Level 1

8 points

Dec 23, 2010 5:53 AM in response to ikillu

I am not exactly sure where they went but when I use the search feature I tried moving them to the internet plug in but still not working I emailed coupons.com like 4 days ago and still no response.

ikillu Author

Level 1

8 points

Dec 29, 2010 6:06 AM in response to andyBall_uk

hmm I cannot figure this out. Should I restore my computer to factory settings I just cleaned up everything that was newly installed on my computer and it still does not work.

ikillu Author

Level 1

8 points

Dec 30, 2010 5:49 AM in response to ikillu

o my Version of safari is 4.0.3 (6531.9) that may be a problem? since you are at five?

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Printing Coupon from Coupons.com and Bricks