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Level 1

0 points

Facetime will not log in?! - New ipod - Help!

I can not figure out for the life of me why facetime will not activate! I have successfully set up a apple id and am logged into that fine...but when I click facetime on new ipod touch it keeps giving me message: "can not sign in please check your network connection and try again"

But that makes no sense...Apple ID is fine and I have strong wifi where I am. I am surfing web just fine...but facetime will not activate. What can I do??

Thanks in advance!!

Macbook Pro, Mac OS X (10.4.11)

Posted on Dec 25, 2010 7:39 AM

52 replies

Marckn

Level 1

0 points

Mar 20, 2012 4:04 PM in response to thekaneclan

Thanks thekaneclan. I had same issue and time zone correction fixed it.

Mar 20, 2012 8:51 PM in response to thekaneclan

Thanks. My time was off by one minute! Thanks for the help.

Mar 21, 2012 7:38 AM in response to Dianicia

Was having same problem with itouch4...facetime wouldn't work and kept saying my password/apple id was wrong. Followed Dianicia suggestion...changing DNS to 8.8.8.8 and now it works!!

Thanks! 🙂

Apr 3, 2012 9:11 AM in response to concort

Test

May 19, 2012 10:59 PM in response to concort

I discovered the date-time problem when updating apps. Face time is also affected. Correcting the date-time allows updates and login to FaceTime on my ipod.

Mizzh

Level 1

0 points

Apr 5, 2013 8:03 PM in response to concort

Mine was doing same, all I ended up doing was checking time and date settings...sure enough they were not correct. Once I corrected, I was able to complete setup...strange...

Big Elf

Level 1

4 points

Dec 29, 2013 6:50 PM in response to concort

Thanks for the point out of the Date/Time setting. Mine son's was only off by 7 minutes but it would not connect until I set it to automatic.

Facetime will not log in?! - New ipod - Help!