Apple TV Crashing / Resetting Itself

Also joining this thread. My ATV 2 started doing this about two weeks ago. Random reboots. This only started after I installed Lion. I updated the ATV 2 to the latest update today (was delaying it to see if there were any problems...) and the problem persists.

This only happens when I am streaming movies or music via Airplay. Then again, I don't use it for anything else.

Same here in France: Running latest Imac 27 with Lion + Apple TV2 V 4.3(2557). Keeps crashing and the only thing I can see on my TV is the famous spinning wheel. Besides complaining, I have checked the web and a lot more Apple TV customers complain about this phenomenom and it does not look that Apple wants to do anything about it: no communication, no update planned, nothing! If THEY don't want to do anthing what can WE do to make them help us?

I'm having a similar problem.

Since the update, ATV2 drops when streaming on netflix randomly, when it goes back to the menu, the apple store, and netflix are not an option in the list unless I unplug and plug back in the ATV2.....stupid update!

Me too, Ive timed it, 4 minues and 2 seconds after playng a song it reboots, it is just as the screen saver kicks in.

Daniel.

Ive worked it out, it is a replicatable bug. 1 week ago I changed the screensaver settings from the animals built in photos to my library. You can temporarily fix the crashes by disabling your photos and returning to the inbuilt in ones or. Alternatively you can change the settings to not display the screen saver during music.

Hopefully apple fix this, I have no idea how to notify them.

Daniel.

I have been having a similar problem with Apple tv2. I will go to use it, and the unit has forgotten the wifi network. I must select the network again and enter the WEP password. I also have Lion installed. Any ideas?

Mine too does the same and it began after setting up Home Sharing on the AppleTV2.

I have the same issue and it is when the screensaver showing photos shared from iTunes starts. If you make your iPhoto library that you are sharing smaller it can alleviate the issue, but I haven't found the threshold number of photos. Also having it on wired/wireless doesn't solve the issue.

If you disable the screensaver it solves the problem. Hopefully we get a fix soon...

After I changed my Screen saver to the default Apple TV screen saver, my Apple TV (2nd gen) stopped resetting. I was using a picture folder residing on my MacBook Pro as the screen saver, but each time Apple TV went into screen saver mode, it would reset.

Hope this helps some people.

Billy

@LandRoverNC you rock. I think this resolved my issue. Thanks for updating this thread.

🙂

Switched to wired network on the apple tv2 and the problem was solved for me. (Rebooting every few minutes + loosing audio...)

Identical problem!

Same problem I guess - restarts when viewing you tube movies - at about 5 mins. Have now diasbled my screen saver as suggested, fingers crossed.....

Same issue. Tried to reset, restore, and use te apple screen saver verse my own picture album. The issue continues regardless. I am now testing the issue by disabling the screen saver all together. Keeping my fingers crossed.

Setting screen saver to the default screen saver worked! For a time..... Had the same reboot issue appear last night and I have no personalised screen saver turned on 😟 Cmon Apple... work with us here....