Alarm clock fails as of Jan 1

Both iPhones in the house (3GS) failed to execute the alarm function this morning (v4.1 and 4.2.1). Please post a bug fix or workaround.

Gt tower 2.5gig

Posted on Jan 1, 2011 10:54 AM

Reply
129 replies

Jan 3, 2011 3:53 PM in response to paulcb

'There is a fix... delete your alarms and recreate them. How much easier could it be?'

Thanks, sure sounds an easy fix. Can you remind us of the fixes for the money people lost on missed flights, the pain caused by delayed medication doses, the lateness recorded on peoples' work records, the damage to peoples' reputations for reliability, the frustration at missing loved ones' New Year messages and all the other misery caused by Apple's ineptness? How easy can fixing all that be?

Jan 3, 2011 4:52 PM in response to deggie

hjm may also wish to reply, but what I propose should happen next is an apology from Apple and a statement from them that they have checked and tested that no further iPhone alarm problems will occur. They should specifically and categorically reassure their customers that this will not happen again. If they can't provide that reassurance they should make it clear that their alarm feature is just a toy and not to be relied upon in serious use.

Jan 3, 2011 6:13 PM in response to Matthew Konicek

I have to agree that many of the Apple Seeds here (blind supporters) have no clue or just like to antagonize anyone who might not see Apple product flaws as acceptable. I didn't get my iPhone for $39. I've had plenty of cell phones for almost 20 years and they worked, even the simple alarms! But their ears are closed, as are their minds - the Apple will always shine, no worms under any terms.

My email to Apple:

"I was happy to get my iPhone 3GS a year ago. At this point I can say in general it's a much more stable platform than my girlfriend's Windows based smartphone (Tilt 2). BUT, looking at the alarm and antennae bugs you've had I have to question what I really have and is it better. Steve Jobs and Apple blame users for design and engineering flaws - "just don't hold it like that" or "the alarm problem is with NTP". Really, such absolute BS doesn't go far with those of us with a brain, especially techies and test engineers like me.

So, what else didn't you bother to test? What else didn't you do right that you will blame on users? If you can't properly test a clock application you sure as heck can't test anything else in the phone with any degree of confidence. It's just like you're putting lipstick on a pig.

So this may be my first - and last iPhone. I don't have time for your half-@ssed engineering, and I sure as he11 don't want to pay top dollar for such crap. You charge premium prices for your products - looks like it's only for the logo, not the product or it's performance. Want to stay in business? Get a glove and get in the game !"

Jan 3, 2011 6:34 PM in response to greyhoundx

The Brits won't understand that part about the "glove" - they play cricket barehanded!

If you want to really see the "blind supporters" in action, go check out the ipad forum - threads regarding the new operating system 4.2.1. These people are actually quite entertaining as long as you're not trying to get anything accomplished.

Incidentally, a lot of people who showed up late for work this morning are suddenly Iphone owners. Ok, I'm just kidding.

Jan 3, 2011 6:52 PM in response to greyhoundx

That's it, you tell em. But nobody is really going to care about your letter at Apple. Why? First you went into the antenna issue, which really turned out to be a non-issue. Look for it to crop up more on phone designs in the future as manufacturers try to stretch their antenna capabilities.

Second, if you were really that upset about the alarm issue you would drop your iPhone now, sell it, and get one of those $39 phones. If the alarm is that critical to you and that big of a problem, and you are truly that upset, why in the world would you keep using it?

But at least you did send your feedback to them, even if it was sort of limp.

Jan 3, 2011 6:57 PM in response to Matthew Konicek

I had the same problem Jan 1st luckily i needed the lie in anyways!

A simple way to work around the problem until you know for definite is to instead of using the alarm setting use the timer setting. Have been using it from the 2nd and had no issues. Just involves working out (depressing) how many hours sleep you can have and setting that up instead. You can use the same alarm noise and as far as i am aware there have been no issues. Good luck!!

Jan 3, 2011 7:10 PM in response to Matthew Konicek

Ok my problem with the whole situation is this... Apparently Apple (and a good bit of the world I now know) knew about this problem on Jan 1st. Why didn't Apple send a text message, email, something to warn customers??? I had not heard about the glitch and today was the 1st day I had to use an alarm for work since the problem started. I set my iPhone for 5:30. My husband goes in later so he set his for 6:30. I woke up at 6:57 and had no idea what had happened. We were both late for work and kids late for school. Not to say our jobs are any more important than anyone else but I give anesthesia and my husband is an attorney. So there were many people affected by us not being on time today... People had to wait to have their surgery, court cases got continued, etc. So it infuriates me that Apple knew but instead of alerting people they just blew it off and said it would be fixed by today! Which is obviously not the case. A little heads up and we could have set a back up, tested our alarms, set them as recurring...whatever. We were not even given that opportunity. So thanks, Apple. I think it's obvious how much you truly value all of us customers who have paid big bucks to make you a billion dollar company.

Jan 3, 2011 8:26 PM in response to greyhoundx

I agree with you, the alarm clock problem is a major failing (although it didn't affect me as I'm retired). I would also suggest you take this as a lesson not to rely on just one alarm of any type, but that is a whole other issue.

1. Apple screwed up the time change in Australia, etc.
2. Apple screwed up the alarm function for January 1st and 2nd.
3. Apple did at least acknowledge the problem (not something they always do) and offered a workaround.
4. Apple could have sent a text message about the problem and didn't. You'd have to ask Steve Jobs why this wasn't attempted. I doubt you will ever get an answer.
5. Apple failed to mention it is fixed on the 3rd IF you delete your old alarm and create a new one. So do so.

So now that all that has been said, what do you want anyone here to do for you? Or what do you want Apple to do for you? Can you articulate it?

And please stop with the name calling, it is not a very creative name in the first place and it undercuts your arguments.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Alarm clock fails as of Jan 1

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