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Netflix not working on Apple TV

Since yesterday, we have been unable to use netflix on our Gen2 Apple TV... We can browse the movies, but when we attempt to play anything, we get a message that the apple TV was unable to contact the netflix service. Code 112. Netflix has nothing on this code. I can still stream to my iPad via the netflix app and all other internet based ATV resources work. The problem seems to be specifically between my ATV and the netflix servers. I tried deleting and re-entering our login information as well as deactivating our ATV as a device in our netflix account via the netflix site, but no change. Any ideas out there?

ATV2, Mac OS X (10.6.5)

Posted on Jan 4, 2011 4:51 PM

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68 replies

Jan 10, 2012 9:21 AM in response to Ulrich Diederich

I think it may be a bandwidth or server issue. I watched a Netflix movie yesterday at a less busy hour and had no problems at all. Download speeds were 15+ Mbps vs 2-3 when the Netflix movie I was watching constantly stopped playing to buffer. With 15+ Mbps there was no delay and the film played continuosly. It was perfect. I am leaving the Google public DNS setting for now since I use Open DNS but may switch that back to the default and see if it works okay.

Jan 10, 2012 9:34 AM in response to Ulrich Diederich

Ulrich:


I was frustrated with this problem for a few months, and finally figured out a way to get ATV to work for me.


I am just talking about Netflix interface here; i don't use iTunes. I kept on getting all those annoying Netflix error messages that prevented me from logging in. What I do now is that every time I want to stream a Netflix movie on my HDTV using Apple TV, I go to Settings > General > Configure WiFi. I enter my WiFi name and password, see that it is "done", go back to main Menu, and then have no problem with Netflix. It's a little annoying, and I hope that some Apple programmers are monitoring this board, and can correct - but it has worked every time. Hope that helps.

Jan 21, 2012 2:10 PM in response to Steven Ward

If you have prob lems with Netflix stopping, buffering, stuttering on your AppleTV2 go to network configuration and set the IP address manually to a static address (so you don't have to use DHCP to get the address). I was ready to actually start watching DVR again until I doscovered this solution in another thread. Haven't had the problem since, not once. Just like playiing a DVD...no better, because the DVDs sometimes skip. It's like streaming amovie from your own comouter. Flawless.

Netflix not working on Apple TV

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