Please contact itunes support to complete this transaction????????

I had the same problem, but got it solved..

Contacted Apple support, and the reason i should call them was my domain on the emailaddress. If your apple id email address is not @hotmail, @icloud, @anything_known_by_apple - it wont let you get pass this point. So i called them to make my address/domainname pass. After that i could get through the confirmation process.

Hope this helps

By the way, i was just creating my account i created apple id and after i wanted to download free apps (facebook, instagram etc...) when i got stucked in "Payment method" sector filling my first, second name. As for the card i chose none (3rd option) because i dont have card nor paypal. I am not interested in buying apps, just downloading free apps.

Why how to do this i have thats more and more that

This isn't 'live chat', nor are you talking to iTunes Support or Apple on here. If you are getting the same message as other posters on this thread then you need to do as the message tells you to do and contact iTunes Support

Hello there buddy, i have the same problem and i filled ticket and send it to iTunes Support. But im still scared that i wont fix problem since im from Serbia and there isn't an option to pick Serbia as a state while filling "billing address" section.

So as for example people from US chose US and their zip code matches the state, but in my case i type :

Street: The one from my ID card (serbian street)

City: Nis (serbian city)

State: United States (since i dont have an option "Serbia")

Zip code: I typed 18000 which is the zip code from my town Nis

Mobile : my current one.

After i got denied with a massage that my zip (serbian zip) doesnt match the state i chose (US) i tried with other combination which i kinda found on the internet (youtube) how they do it, people from my country. After a few attempts i got the same message as the owner of this letter "Please contact iTunes...." What is your opinion on this one? Im really scared that i gave 600+euros for my first iphone and im getting blocked my first day using it! What scares me most is that in my town there isn;t any store i can go to and handle this. Can you picture me please how the ticked should look because im not really sure about my previous one. Thank you in advance!

Hi

Go to itunes main page bottom of page Email itunes support .com

You cannot just use any credit card from family it has to be just your card.

You could just go and buy a £15.00 itunes card .

Cheers

Brian

Sersem wrote:

well im getting this stupid error and i tried almost all of my family members credit cards

"please contact iTunes support to complete this transaction."

and i hate it i cant buy or even create an account because of this stupid error
if someone know how to resolve this let me know please

It is NOT an error, it IS an instruction. Follow it.

If you are receiving a billing error message it likely has something to do with the family sharing feature. The primary person on family sharing has to update their billing information. This happens when cards expire or are deactivated. Occasionally Apple will ask for the CVV code on the back of the card. That member can alternatively add a different card and delete their primary card.

Hey guys, I got the same error mesagge like you guyz, but I tried to change some things and I succeed.. I had changed the telephone number. For example (212) 439-8688 ...I change 212 to 213 and the iTunes accept my account..Hope it useful for you guyz..:)

I also have this same problem...

I have a pending payment of 3,99 Eur and it says to update my billing info.

I update my Credit Card to a new one (I tried 3 genuine ones) and it says to contact support all the time.

I contacted support and so far... nothing. It has been 5 days since this happened.

The girl from Apple store is not helping at all 😟 She keeps copy/pasting the steps to update my billing and phone on the website, I did it more than 30 times now... I reported this issue 6 times in different emails.

I have even tried to change countries (I have billing and cc valid in 2 different ones) and nothing.

I even changed my apple email ID... and nothing!

So far... NOTHING!

Wouldn't it be easy to just reset my account or something?

I've been asking to do something... they just copy/paste steps to follow which I tried over and over, and this is it!

I have 20 apps to update and a few I wanted to buy. Does this means that Apple is forcing me to jailbreak my 2 iPhones and 1 iPad so I can install apps? I really don't understand and for the first time... I am very disappointed with their performance.

Let's see what's next...

Im getting really frusterated with this . It's been happening to me for the past 2 days . Im trying everything to find an answer to this . I tryed to download a free app and its trlling me it needs my billing information . Ill put it in correctly and it tells me that i need to contact iTunes support to complete the transaction and this is on my iPod and im getting really ****** about this . An idk what to do at this point . Someone plz help me !!!!!!!

Did you contact I tunes support? This kind of notice usually means they want to confirm you are who you say you are, or your cc has expired, or any of a number of things. Contact them at the link given and find out.