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Apps will not download

I have 3 downloading apps that are in the "waiting" mode in my dock. They have not downloaded any data at all - they've been in this state for over two hours now.

I have two other computers on the same network that have downloaded the same apps within seconds.

I've tossed cookies, restarted the app store, restarted the computer….what else can I do? Any app I try to download on this one computer just seem to "wait" forever with no activity.

Help?

Thanks
TimR>

MacPro, OS X 10.6.6

Posted on Jan 6, 2011 9:30 AM

Reply
95 replies

Jan 7, 2011 8:07 AM in response to Robert & Jessika McMann

While I agree with braeson that the issue is a 500 Internal Server Error, and that the most probable solution will be a fix from apple, the rest of his statement isn't entirely accurate.

A 500 error just means that the server could not continue it's process and return a result. The cause of that error is unknown. If, for example, the App Store client software is sending faulty/unexpected/missing data to Apple's server, and the server is not properly handling that incorrect data, it can easily result in a 500 error (caused by bad behavior on the client's part). Any number of fixes on the client end could potentially cause the faulty data issue to be resolved, thus ending the error and allowing downloads. This is illustrated by the fact that many people with multiple Macs are connecting to the same Apple Store server with the same apple id / account and the purchase works fine (indicating a possible client side problem).

Furthermore, many of the suggested fixes have been attempts to update the account data which is stored on Apple's servers.

To say definitively "no matter what you do or don't do, it wont matter" just isn't accurate. Personally, I'm just sick of trying until a definitive fix is known or Apple releases a software update, but for those of you with more patience (and hope) go ahead and have at it. Best of luck to you.

Jan 7, 2011 8:48 AM in response to Cliff.Pruitt

I have to agree with Cliff 100% here. I have three other computers on the same network using the same appleID/pw combination, downloading the same apps and they are all working just fine.

Oddly enough, I didn't have to re-accept the T&C on those three computers that are working. The only machine that I did accept the new T&C is the one where I'm having the problem.

So, I have to agree that there's something squirrelly going on with the data being sent from the client side. I dunno….I'm so over this.

TimR>

Apps will not download

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