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Bootcamp Assistant Problem

After I setup my new MacPro. I tried to get Bootcamp working. Version 3.0.4 of the Bootcamp Assistant Downloads the new Windows Support Files but it won't burn a cd As Bootcamp Assistant Zella me it would. Is it a known Problem in the New Version and how can I resolve the issue?

MacPro, Mac OS X (10.6.6), Bc Assistant 3.0.4

Posted on Jan 6, 2011 5:39 PM

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106 replies

Jan 13, 2011 2:17 PM in response to Jens77

OK, so here is my experience with and solution to these problems.

I was also unable to download Windows Support via Boot Camp Assistant, just like everyone here.
I decided to go ahead and use the Snow Leopard disc instead and said that I had already downloaded the support files.

After installing Win7 Ultimate x64, I inserted the Snow Leopard disc and attempted to run the Boot Camp setup program. I received an error that said "Boot Camp x64 is unsupported on this computer model". Turns out that although many MacIntels will run 64-bit Windows, Apple only lists a few as being supported. There is a workaround for this to install the drivers so your keyboard, trackpad, iSight etc. will work properly.

Open the disc in Windows Explorer and navigate to Boot Camp>Drivers>Apple
Right-click on "BootCamp64.msi and select "Troubleshoot Compatibility".
(note: I used a USB mouse to do this since the trackpad drivers weren't installed to allow right-clicking)
Another window will open up in a moment. Select "Start the program".
For some reason this allowed all the drivers to install and everything is working as it should.

Please note that only certain computers will receive the "Boot Camp x64 is unsupported on this computer model" message. If you do not, then continue to run the Boot Camp installer and run Apple Software Update to receive the latest version of Boot Camp.

I would also suggest installing rEFIt. It's a free EFI-based bootloader that allows you to choose your OS at startup, as opposed to using Startup Disk in the Control Panel/System Preferences or holding down Option upon startup.
It's a free download available at http://refit.sourceforge.net/


Hope someone finds this helpful!

Jan 15, 2011 3:59 PM in response to Jens77

I'm experiencing this exact same problem too.

Ironically, I can't do the work-around either, since for me the 3.1 Boot Camp Drivers have a critical USB bug under 32-bit Windows XP -- after installing the drivers, all USB peripherals are totally unresponsive within Windows ( http://discussions.apple.com/thread.jspa?threadID=2551132&tstart=45). And with the keyboard and mouse unusable, it's impossible to log in and install the 3.2 update (which hopefully fixes this). Catch-22. I'm definitely annoyed, to put it mildly.

I have an old install DVD of Snow Leopard (10.6.3 I think) sitting around somewhere, but I'm not sure if the 3.0 Boot Camp Drivers (which are over a year out of date now) would even work at all on a Mac this new. And I'm certainly not going to risk it.

Does anyone know whether this "Windows support software" being downloaded by Assistant 3.0.4 is in fact the 3.2 drivers? I'm sure hoping it is, and that Apple gets this download system working right, because that would be my only chance to get Windows up and running, short of buying a brand-new Snow Leopard install DVD that has the 3.2 drivers on there, ready to install with no patches or updates.

So, since getting my new iMac in September, I've been unable to install Windows at all, simply because Apple now seems to be very lackadaisical about testing and updating their Boot Camp software. Odd, considering the fact that one of their main advertising points for Macs these days is that they can run Windows too.

Jan 15, 2011 4:41 PM in response to N.Carroll

N.Carroll wrote:
Currently there are two solutions to get around this issue.

First, find a copy of bootcamp assistant 3.0.2 and use that to setup bootcamp instead. Time machine backups are a great source for this.

Secondly and probably the easier way is to just choose the option that says you have already downloaded the files, partition your disc and then install windows as normal. After windows is installed simply use your OSX install disc and the bootcamp drivers found upon it.

Until apple comes out with an official solution these are your options.

This method worked for me, I was able to install Windows 7 without a hitch and I was able to use my OSX install disc that came with my MacBook Pro. I hope that Apple takes care of this issue soon. I have sent an Email to the CNET Applebyte show hosted by Brian Tong to see if the shouts this issue to Apple through his show.

I think that Apple will have a remedy to this issue soon. 🙂

Jan 15, 2011 8:25 PM in response to vea1083

Forgot to add after drivers are installed you'll mac will reboot, before you install any Windows Update make sure that you run Apple software update first, this will ensure that your bootcamp drivers are up to date. If you have an update pending, install it and after the next reboot repeat opening apple software updates. If you don't have any Apple Bootcamp Driver update, then you can go ahead and install the Windows updates.

Jan 15, 2011 9:33 PM in response to Jens77

I had this problem, but was able to install Windows 7 via Firewire External HD, by clicking the button saying I already had the Windows Support files. Once I installed windows though, it (naturally) wouldn't recognize my firewire OS X formatted HD. So, torrent to the rescue.

Piratebay has Bootcamp 3.0 taken from a Snow Leopard Install DVD:
http://thepiratebay.org/torrent/5054638/BootcampDriver_3.0_for_Windows_32bit__amp__64bit(from SnowLeopard

Download and install the appropriate software for your version of Windows; then, through Apple Software Update, you should be given the option to update to Bootcamp 3.1, and then again to Bootcamp 3.2. Worked for me. Good luck!

Bootcamp Assistant Problem

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