Bootcamp Assistant Problem

DONE! It works just fine now. Thank you everyone for helping!

Same issue as everyone else.

I would hope Apple monitors these discussions and comes up with a fix.

http://support.apple.com/kb/HT3986

This site refers to problems with earlier versions of bootcamp and makes recommendations.

has anyone noticed or tried installing Windows XP?....it seems only windows 7 can now be installed

I just installed win xp using the option not to download any extra files.
xp is running perfectly, however i am now experiencing issues where the trackpad and keyboard are both installed, but only partly working.
The trackpad wont right click or scroll and the keyboards special function keys to controll the hardware (screen brightness etc) dont work either.
I manually reinstalled those two drivers but the problem presists.

strange, just wish apple would fix the basic installer 😐

I tried that but it just hung on the start up screen for too long and had to hard restart and force the disk out. I wasn't going try again and take more chances.

For you though, If you look at the bootcamp downloads you can prob download the .exe driver support for your trackpad issues.
http://support.apple.com/downloads/#macoscomponents

not positive but worth a shot

lxls wrote:
I just installed win xp using the option not to download any extra files.
xp is running perfectly, however i am now experiencing issues where the trackpad and keyboard are both installed, but only partly working.
The trackpad wont right click or scroll and the keyboards special function keys to controll the hardware (screen brightness etc) dont work either.
I manually reinstalled those two drivers but the problem presists.

strange, just wish apple would fix the basic installer 😐

Have you used Apple software update for Windows? I know that Apple released Bootcamp Drivers 3.2 in October for both Windows 32-bit and 64-bit operating systems. The update might solve your issues with the drivers, from what I understand the Bootcamp Assistant 3.0.4 was written for the MacBook Air and it mentions that you need a Windows 7 install disc because Apple only included Windows 7 drivers for the MacBook Air. However, if you had a Mac that supported Windows XP you should not have any problems with XP in terms of drivers, because your OSX install disc (the one that originally came with your Mac) should have the appropiate drivers for your specific computer model.

Hope this helps...

This issue is annoying.

Using the bootcamp drivers on the OSX CD, I can install and run vista...annoyingly the sound card has not been installed correctly by the drivers. Argh.

just got off the phone with tier 1, who didnt even know there was a problem, nor was he uptodate on the changes in Bootcamp assistant 3.0.4

tier 2 said basically: theres no fix right now. your company should pay for enterprise support and maybe they can help you.

so -- we are still screwed. thanks jobs!

Just got my new 27" iMac, i7. Same problem, went with the "already saved drivers, then load from apple install disk, then update to 3.2" workaround. Almost flawless, except in Win 7 (64 bit) I get the following troubleshooting error:

"Problems found: Intel(R) 5 Series Chipset Family USB Universal Host Controller - 3B36 has a driver problem"

Windows searched for the driver, but didn't find it. I'm guessing it doesn't exist yet, or is one of the magical bootcamp assistant 3.0.4 drivers that we can't access yet?

In any case, Win 7 seems to work fine. USBs ports work on the iMac, so not sure what the error is in regards to.

ard arvin wrote:
Just got my new 27" iMac, i7. Same problem, went with the "already saved drivers, then load from apple install disk, then update to 3.2"; workaround. Almost flawless, except in Win 7 (64 bit) I get the following troubleshooting error:

"Problems found: Intel(R) 5 Series Chipset Family USB Universal Host Controller - 3B36 has a driver problem"

Windows searched for the driver, but didn't find it. I'm guessing it doesn't exist yet, or is one of the magical bootcamp assistant 3.0.4 drivers that we can't access yet?

In any case, Win 7 seems to work fine. USBs ports work on the iMac, so not sure what the error is in regards to.

That is a common error with Bootcamp. I have the same problem with my MacBook Pro while in Windows through Bootcamp. I made a post of this in the Bootcamp forums earlier and I got the following response from another user who confronted the same problem:

+I think there is a problem with the Apple firmware. I had a good conversation with AppleCare and they confirmed that the messages we all saw about the inability to start the two USB Universal Host Controllers (with PCI device IDs 3B36 and 3B3B) is a problem that always results from a Boot Camp install. I was told it would definitely NOT help to wipe out the Windows partition and recreate it. The situation is acknowledged, but no promise that this will change soon. OK, so I work with what I have until Apple fixes it properly.+

+The Macbook Pro uses EFI to emulate the BIOS that is on a PC. It seems to be imperfectly recognizing the Intel hardware so that Windows tries to start devices that are not there. My workaround disables the ghost hardware, but we need a firmware fix from Apple.+
+Without a fix or workaround, some USB devices and software have problems because they try to enumerate/verify all USB ports (instead of just using the port they plug into), and the enumeration fails. Examples: some HP printers, VMware Workstation.+

I would say that if you are not having any troubles with USB devices the best course of action will be to leave the problem alone until Apple releases a firmware or Bootcamp update for the Mac. Based on the post it seems that AppleCare is aware of the issue and a fix should be on it's way but still is to early to tell.

Hope this helps, and Happy Computing! 😉

Okay it looks as if your are correct about downloading the Windows support software, same results here too.

Have you tried lying, and selecting I have already downloaded the Windows support software to a CD..... option? If nothing else it should allow you to proceed with creating the partition and installing Windows (which I understand is now Windows 7 only).

There are several options you can try to get the correct drivers later. Windows will actually run without the support software, but not very well. Graphics is an important issue here. If you are lucky you may find that your OS X installation disc has the Windows support software on it. Otherwise you can try to hunt down the drivers you need. One program that has worked very well for me is Driver Genius. You can run it from Windows and it will hunt down and install every driver that you need.

My first posting.

Of course, I encountered the same problems with the Assistant: no download and no CD burn. So, I proceeded as if I already had the download. When the Win 7 installation was complete (I think), the display remained dark, as if the needed video driver was not there.

If that is the case, then how would one install the needed driver before installing Win 7? Even if the Assistant downloaded and burned, I would not be able to get Windows to retrieve the drivers because I would not be able to read the display.

As a side note, because I could not read the display, I could not eject the Win 7 disk. A reboot just got me back to the same place. A call to the "local" Apple Store revealed that they did not know how to eject the disk either. Fortunately, a friend knew to hold down the mouse button while rebooting.

Overall, this experience with Apple, their software, and their support, disappoints me.

Any opinions on Fusion or Parallels?

Thanks.

Bob

I tried the workaround (skip making the CD and move right to the partitioning/installation) and generally didn't have much of any issues, yet. I too had to figure out how to eject the Win 7 disk when needed but found the workaround of holding down the mouse/mouse pad when restarting (holding down the eject button worked too I seem to remember) worked fine.

Something went amiss after one automatic Win 7 install restart and I had to hold down the option key when starting and choosing the Boot camp partition to properly continue. Otherwise, the silly Win 7 install wanted to restart from the beginning.

Once Win 7 was installed I put the Snow Leopard install disk in and drivers, et al., were installed. With a reboot the Nvidia drivers were found and the resolution improved from 800x600. Running Apple Update on the Win side found the other things that were needed and the Win OS was up and running.

I used to work in software QA (not Apple) and you might think that they would have tried the Boot Camp assistant Mac OS 10.6.6 install scheme if they were testing new software components. That said there's no way everything can be checked before an update, where more esoteric components such as Boot Camp might only get cursory testing. I'd rather the OS be overall stable and have problems with more minor components.

I just bought a Mac Book Pro i5 15 inch that I plan to use for home and work. For work I have to use some Windows programs. I have installed Parallels but wanted to try Boot Camp too. Am I understanding correctly that you are saying that I can't use the Windows XP program that I just bought with Boot Camp? I'm having the same problem getting past the "download the Windows file" that won't download or burn to disk.