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Level 2

164 points

Black screen in iTunes

Hi. When I click on a movie in iTunes on my Mac, a window opens to play the movie. I can hear the audio, but I cannot see the video - the screen is black. I think this has something do to with Airplay, and maybe that iTunes is trying to stream the video to Apple TV or another device. How do I tell iTunes to display the video on my Mac? Exactly where is the setting located? Thx

MacBook Pro, Mac OS X (10.6.2)

Posted on Jan 8, 2011 1:49 AM

Best reply

eyal89

Level 1

0 points

Posted on Jan 10, 2011 3:26 PM

I am having the exact same issue.

The problem occoured 3 days ago. I have just recently converted alot of movies to Itunes, I cant view any of them.

Though VLC can play them. I thought it was just my new conversions that were bad, but all my old movies doesn't work either. They used to work a few days ago. In fact, I just watched Inglorious Basterds.

View in context

20 replies

Mar 26, 2011 12:05 PM in response to Matteusz88

I updated my video driver and everything is now fine. Now I don't have to worry
about changing music providers! I was worried about where I was going to get my explicit music from if I couldn't fix itunes. I will refuse to buy wallmart music downloads!

Nov 8, 2012 7:22 PM in response to pomme4moi

I found a solution that worked for me. When you open it and its black, just exit out of that window then play it again. This worked for me and I hope it works for you

Apr 29, 2014 4:15 PM in response to pomme4moi

Same here - it works a few weeks ago, but now nothings seems to fix the problem. Fed up and will NEVER buy any videos from iTunes again. I have three eps left of a TV series that I can only watch on my iphone. Gee, thanks...

Jul 11, 2017 6:01 PM in response to pomme4moi

Same issue here. I don't even get audio... Just a black screen w/every video in iTunes. Anyone have a fix for this? I can't upgrade, because I have a Mac Pro 1,1 w/OSX 10.7.5. iTunes 12.2.

Jul 12, 2017 3:41 PM in response to pomme4moi

Go to Applications > iTunes (app) Get info, and make sure that 32 bit mode is unchecked. Works like a charm on my 30" Apple Cinema Display in 64 bit mode. No more black screen.

Black screen in iTunes