iPhone 4 Power Button Stuck

Same issue with me

Had the 4S for 18 months. Out of nowhere the power button got stuck.

Since it's now out of warranty I took apart the phone myself and realized the contact had worn out.

30 pages of the same issue and apple offers no solution/call back/replacement other than pay $200 to have it fixed? Come on

Not cool

Don't make me switch on over to Samsung!

Another iPhone 4S Faulty power/sleep button. Apples suggestion was £146 replacement via telephone support which then went down to £139 instore. Seeing as how this is more of a design fault, I'm not convinced that I should be paying an obscene amount to fix it. Surely it is 'reasonable' to expect a button that is rarely used (in comparison to how much I press the home button) to last at least a couple of years?!?! And if its 'reasonable' to expect that a £500 phone should last at least a 24 month contract term then I would hope that under EU legislation that this would in fact be covered as its clearly a design fault. With over 3/4 of a million views on this one post alone, I'd say that a high percentage of people looking for this thread have this fault and therefore its clearly a bigger issue than Apple would like us to believe. Very disappointed with the level of support received. I would have been more than happy to pay for a repair if the amount asked for actually reflected the fault that I was wanting fixed, but £146/£139 is totally unreasonable to repair a button and the more I read online the more unhappy I become. I've been an iphone customer for 5 years and have bought 4 iphones from Apple but after the level of care shown from their teams, my current iphone 4S and the wifes iphone5 will be replaced with a Samsung.😠

So my power button is stuck. Not physically but on a software side. The button itself feels fine, is nice and crisp. I updated to iOS 5.1 and the power button started glitching. Now the phone just cycles from the lock screen to the slide to power off screen. If I'm using it, then it shuts off and reboots. So the update has stuck my power button. Is this a problem for anyone else? I have restored the phone 3 times and no fix. I know fit a fact the update did it. It was working fine, I updated, and immediately it started glitching. After a couple weeks it fixed itself. Now it's doing it again. Every couple of weeks it will fix itself out the blue, then start glitching again. It's been like this for a yr now.

I would try a compressed air spray around the button, sounds like something is stuck there keeping the button depressed or shorting the contact out under the clicky dome. I think the timing with the update is just a co-incidence. If it's still in warranty take it in to let an expert look at it and you'll likely walk out with a new phone. If it's out of warranty, join the £120 club for a button 😟

You maybe lucky contact apple as when I did that a question was asked if I recently updated my phone. So before you do anything esle contact them and tell them it's a software problem you maybe one of the lucky ones that gets it fixed. The rest of us are in the hands of apple and they aren't listening to us. Thousands of people if not hundreds of thousands have this button problem. It's a design flaw and they are ignoring us maybe it's time for a lawsuit from a lawyer to fix the design.

So far I've been offered a $200 reburbished replacement phone both instore and on the phone, both of which are completely unacceptable. I think I'm going to just keep calling them until they offer me something at least somewhat reasonable. There is no way I'm forking out another $200 16 months after buying the phone new.

Probably the last Apple product I will ever buy. Might consider a Samsung Galaxy or maybe the new BlackBerry Z10. Doubt either of them would have such significant hardware defects, or at least would acknowledge them if they did and solve the issue for their customers. This customer service from Apple is absolutely abysmal.

This happened to my iPhone 4 and apple charged me 200 plus tax to replace this obviously defective product.

I guess its just cheaper to be dishonest and get sued rather than be fair an truthful in business.

<Edited by Host>

I have a question about the warranty on a refurbished iPhone. My sleep button on my 19 month 4S hasn't completely failed, but it's getting harder and harder to turn on and off so I have an appointment with the genius bar tomorrow. I purchased AppleCare so hopefully this will be covered, but if they end up giving me a refurb'd phone, will it only have a 90 day warranty instead of the 5 months I have left on this phone?

Also, for those of you working around a broken sleep button by plugging your phone in to turn it on, doesn't hitting your home button turn on your phone?

Princeville:

if they end up giving me a refurb'd phone, will it only have a 90 day warranty instead of the 5 months I have left on this phone?

after they replace your phone, you will have 5 months b/c your apple care warranty is longer

Also add me to the list.

I have been using the AssistiveTouch to lock my iphone 4 and the power cable to turn it on for months now.

The power button broke after about 13/14 months after purchase.

The Home button still works fine for now...

I had my home button stop working after I purchased it from a 3rd party. It was and IPhone 4S. I perchased it from an I-phone store that repair all apple products. You can also buy new I-phones or trade in you older one for a new one.The phone was in great shape and worked well for 3 week after I purchased it.

Then the buttton just stopped working. I took it back to where I had puurchased it for $300 some and I was told

that they could fix it for $20 since I purchased it through them.

They told me that it was the number one thing

that breaks on I-phones 4 and 4S. I was very confuse and disbelieved this fact. I started asking friend and family

all who have Ipones. None had the problem and they had them for years back as far as I-phone 3.

Obviouly, I got one of the millions that did have this problem. All I want is for Apple admitt that the problem

exisits and they reimberse the cost of fixing the button. The store also told me that the second button that goes next is the round button in the center that you push to change between screens. They clain the the I-Pad

has a different system that is why the don't have a problem with the I-pad's.

They need to fix the design flaw. The store said that you souldn't keep the phones in tight pant pockets, that the

heat and humidity from your body does not help matters either.

Same Here, buy my Iphone 4 2 years ago, first: home button stuck with only 2 months of use, and one year later, power button failed, I try to clean it with compressed air can, and nothing, here in my country the re-seller didn't gave me guarantee, so I got to paid $100 to change both buttons, thank you Apple for these beautiful and expensive not full-working device, and didn't changed it because I paid a lot for these one, so I got to use it, and don't want an Sam-sung, Xper-ia, H-TC or Black-berry devices are not good, I already used that ones, maybe No-kia are a better option....

regards:

Alexander

PD: I used the spellchecker and didn't recognized the IPHONE word....

my iphone 4 power button broke 18 months after purchase. of course its out of warranty so i am out of luck. I either spend appx. 100$ on and out of warranty exchange, spend 50$ with shipping buying the parts on amazon and fixing the phone myself. I will do neither. i am not going spend a penny for this.

in the meantime i am using the assistive touch feature

A power button was broken on my iPhone 4S after 9 months of use. I was very careful and gentle to my phone, never dropped and even did not use a lot. The store replaced it with a refurbished one. After 2 months of use I noticed that the power button is sitting low but still working. I am really afraid of it might break again by the end of 3rd month... How rude and disrectfectful that Apple never admitting this as a major problem in their design. It affect not only iPhone 4 users but also iPhones 4S and even iPhones 5.

DO NOT BUY A NEW PHONE!!!!! U CAN CREATE A BUTTON ON YOUR PHONE CALLED "gestures" THAT CAN DO ALL THE SAME THINGS AS ON/OFF BUTTON. CLICK ON SETTINGS- THEN CLICK GENERAL-THEN CLICK ACCESSIBILITY - CLICK ON ASSISTIVE TOUCH UNDER "PHYSICAL &amp; MOTOR" -TURN IT ON!!!!!!! A little dot will appear on your phone! CLICK THE DOT - click on device- THEN CLICK LOCK SCREEN!!!!!!! U can take screen shots, etc!!!!!

Like magic!!!!! Lol