iPhone 4 Power Button Stuck

In theory, if you connect your iPhone to iTunes and 1) back it up then 2) restore it to its original settings and 3) restore the backup it should reboot several times in the process. I'm not convinced that what you are doing will result in the desired results.

I'm not sure you'll see this since you posted a year ago, but worth a shot. When I follow your steps, if I press really hard on the stuck button, it prompts me to slide the bar to power off or cancel. It doesn't bring up any voice command option like you mentioned... Am I doing something wrong?

I'm out of warranty and this is driving me crazy! I've enabled assisted touch fix but that's a pain.

Thx!

My daughter's iPhone 4s button just stuck yesterday-nothing happened-just out of the blue stuck.

I discovered we are a little over 2 weeks out of warranty so under the ATT insurance I can get it fixed or replaced with a refurb for $199.

Ok so that is ridiculous. It appears from reading this thread that I am out of luck.

She wanted to get an iPad but no way-

This phone was well cared for-this is ridiculous.

My only option is to go to the Apple store and hope I get someone who will give me a new phone even though I am out of warranty? Do you really think that is going to happen? I was always leery of Apple and now I have my confirmation. She will have to use it the way it is and when we can upgrade it won't be with an Apple product-unless they make this right.

Yes, other than having paid for the apps I might already have changed phones. I have a Macbook Air but have gone back to Windows7 on it and am unlikely to buy another Apple computer such is my disappointment at how Apple have become what they seemed they wouldn't - not backing up their product with obvious hardware faults and releasing software updates with bugs.

Agreed this is very disappointing, I have always had much better experiences with Apple. Frankly, being told that my 13 month old phone is now broken through no fault of my own and that I need to pay $199 for a refurb is just brutal. This is a design flaw and Apple should own up to it.

My power button has been stuck for a couple of weeks now and I can't reset my phone anymore which is the main problem. I have not gone to an apple store yet and I really don't want to. If anybody has any other ways to fix this problem please let me know.

Get tweezers and with the tweezers grab both ends of the button and squeeze and lift, that might help.

Too bad the "geniuses" aren't smart enough to create an app to reboot the bloody thing. If you hold down the lock screen button, you get the slide to shut down ... But you'll never get it on again >:-(

Turn on AssistiveTouch found under Settings>General>Accessibility>AssistiveTouch.

You can hold the ‘Lock Screen’ button and it will bring up the swipe to turn off, screen. Once you’ve turned it off, simply plug your phone in and it will turn back on. Make sure your phone is unplugged before you turn it off or you will have to unplug it and plug it back in.

The same thing happened to my 4 month old white Iphone 4s. It was working fine then I go to press the button to "sleep" my phone and it doesn't work. I took the cover off and the button is jammed. Stuck down and I cannot use it anymore. I was able to chat with an Apple rep on this site and he was very helpful. December 20/12 he sent out the empty box so I could send my phone back. It came to my place on Dec 24 but I wasn't there to get it so they left it at Purolator. I didn't bother getting it right away due to the holidays.

I sent my phone out yesterday, Dec 27/12 & they recieved it this morning (Dec 28). It was showing as "diagnosing product" for a couple hours and is now in the 3rd stage, showing "product replacement pending."

So far, I am impressed with the service and speed of the repair. We will see how it goes and how much longer it takes.

I hope I don't have to dish out any money. I shouldn't since my phone was pretty well new and in GREAT shape. I took very good care of it and never damaged it. I am still under my one year warranty as well.

Whether it is a brand new phone or a refurbished one, I just want it to work well and keep working for more than a couple months. Fingers crossed!

Power Button Sticks:

went to the iphone store dec 29th 2012 asking why the phone randomly dials people in my phone list...tech pointed out the main button thingy was a bit sticky, turned me towards the tech dept...they said well, it only has two parts & one of them we can fix is not the button thingy, sorry, we have to replace the phone....i says well i was thinking about upgrading anyways..oh yea the new iphone u can take totally apart & fix stuff, COOOL...so i gets back to my car & looks at the graphite/lockeeez stuff i just bought for the car ignition & spray it all over the button thingy & rub it in several times & press rub press rub....and well, i guess i need to go back to the store & tell the geniuses there how to fix the button....

I dropped my iphone 4 on carpet, it slid onto my hardwood floor and the screen cracked.....in a CASE. I had "this" iphone for literally 2 months. The one prior also shattered.

I've also been through another 4 iphones, yes 4, because each malfunctioned - so I have gone through 6 iphones within the last year and a half.

I refused to purchase another replacement iphone for $150 and continued to use the cracked iphone. Last night the power button randomly stopped working. I didn't drop it or anything. However, being my screen is cracked I'm screwed because of Apple's stupid motto of "physical damage trumps manufacture failure."

In case you didn't know Apple, my phone would be working if your product wasn't so ****** and you actually fixed your screen defects (actually, I'm pretty sure Apple used a different type/thickness of glass for the iphone 5 because of this reoccuring problem with the 4 and 4S - they likely will never admit it though) or at least knew how to repair the product.

Anyhow, even Steve Jobs himself stated the screen was quote on quote "shatter and scratch proof" - there are YouTube clips of the conferences of him stating this (when he first introduced the new iphone 4) and actual case law supporting this. With that being said, the screen itself should be considered defective if it cracks.

Being my screen is cracked, looks like I'm SOL about the jammed power button that is defective.

Thanks Apple for your wonderful customer service and loyalty; no wonder the company's stock has dropped.

The screen is actually easy to replace yourself and can be done for around $20. Go to eBay or amazon and order a new one, they usually even come with the tools. There are many detailed step by step guides as well to show you how. Once you replace it, take it to the store about the power button issue. I have the same problem but am out of warranty so I jailbroke the device and set it up so if I double tap the clock, it imitates the sleep button. I even tried replacing my button but that didn't work.

I have an i-Phone 4. Had it 13 months, always been in an otterbox defender 3 part case since day 1. Never been dropped in water. My power button stopped working today. I agree that with a phone that cost this much $ there should be a free fix. Super disgusted and annoyed it stopped working and even more upset when I read that it is a common problem that has no fix. Refuse to pay the insurance fee to get a refurbished phone that's had who knows what done to it. APPLE WHEN ARE YOU GOING TO FIX THIS???????

Hi All,

I, just like most others have fallen victim to the stuck lock button after having my iPhone 4S for 13 months. I tried going to the local Apple store in Fashion Valley, CA to have an 'Apple Genius' tell me that my phone had absolutely no physical damage, and that there was nothing that he could do. To Apple's defense, this employee did seem to know about this issue, and felt pretty bad that he couldn't do a thing about it. He showed me the Assistive Touch touch feature, which I have been using for the last day. After 1 day of using it, I am already fed up with the obnoxious button on the screen. I don't know if anyone has offered this approach (I have only read about 4 of the 25 pages of posts here), but one thing that I have done to make it a bit less invasive is instead of enabling Assistive Touch, I assigned my Trip Click to Assistive Touch. This way I am able to navigate on my phone normally without the assistive touch beaming in my face. I am going to a second apple store today, with this thread open on my computer, to address the issue. I have also called AT&T to try and resolve the issue, and for some reason my renewal isn't for another 6.5 months (somehow the whole '18 month renewal' isn't actually 18 months in my case), and they said that they could give me ANY other phone than an iphone. If my issue isn't resolved at the other location today, I may concider getting a different phone. This is extremely tough for me, as I use only apple products (imac, macbook pro, ipads, etc.), and everything is synced together quite well at the moment.

On my previous iPhone 3g my home button stopped working after 12 months and 15 days after I had purchased the phone, they informed me that I was out of warranty at the UTC Apple Store in California, but replaced the part as again, there was no physical damage to the phone and it was deemed defective. I will be visiting the store today in hopes of a similar outcome.