iPhone 4 Power Button Stuck

Call your carrier, or Apple... Apple will replace it free, They did mine anyway's,, Apple wont acknowledge their's problem. you will receive an refurbished,

AppleCare service:

after thorough diagnostic testing, it has been determined that a replacement iphone (enclosed) is necessary...

mine went out a month ago,, Feb would have been an year...

It seems, that Apple redesigned the part located under the power/lock button in successor of iPhone 4. Below are pictures, which exemplify that fact. Photos (all come from http://www.ifixit.com/) are big, but I want to clearly show the difference.

Two first - the newest iPhone, two last - its predecessor. You can see whole part is smaller (narrower) and its orange/brown (copper?) element has black dot on center. It's also sticked to plate (protected by resin or something like that?).

yep, I visited my carrier and they replaced my phone with a new one, I'm very pleased with the fast and easy service, great!

My iPhone 4 on/off button has recently jammed/stuck and I just made a special train journey to my nearest apple store to be told that my phone is out of warranty (4 weeks approx) and their standard repair is to replace the phone for £119. I wish they had told me this when I phoned them, waste of time and a train fare to the shop. I googled the problem prior to my trip and there seem to be a lot of forums on this issue. Now sitting on the train home with the same problem. Not good!

Has anyone gotten any more information on this topic? My power button got "stuck" yesterday so I called Apple and they gave me the "you're out of warrenty, it will be $150 to replace it" speech. I bought Applecare on my 3GS and had that replaced 2 times for different issues but didn't get it it my iphone 4. The fact that the supervisor didn't know about the issue and didn't think it was common is really annoying because it is clear that breaking power butons are a common problem.

"The fact that the supervisor didn't know about the issue and didn't think it was common is really annoying"

that's just business as usual when talking with Apple directly or with AppleCare - it is clearly a company-wide policy to deny any knowledge of ANY issues at all, they would probably deny that iPhone even has a screen for instance - if they just were told to do it... 😀

Hello everyone,

This problem seems to be persistent and due to normal wear and tear. I bought the iPhone 4 at launch, it was replaced a few months afterwards (apple store- phone could not be repaired/they replaced) and now the power button will not respond. I made an appointment at the Genius Bar and included a note letting them know that I would be driving 4 hours round trip for the appointment and if the problem could not be remedied at the store to please contact me to save me a trip. Well, no contact so I thought everything was in order for a phone repair/swap. I arrived, the rep looks at the phone and says- power buttons dead. It's going to be $149 to replace or you can upgrade to iPhone 4S. Wow! I really thought Apple would stand continue to stand by their product and correct the manufacturing problem.

There is a workaround fix for the problem- if you activate the "Assistive Touch" feature it will allow you turn the phone on and off and lock it through the touch screen. You must be running the latest iOS to use the assistive touch feature.

Best of luck to everyone. Maybe Apple will hear our voices.

Big thanks Desmal, after reading 7 pages of people with the same out of warrenty problem, I almost gave up, then I saw your post about the Assistive Touch option, and finally I have a solution until I can find a trustworthy repairer in the UK! Thanks again!

A better alternative is to JB and get SB settings on your phone. Gives a drop down menu to power off or reboot the phone.

What are JB and SB?

J A I L B R E A K and and SBsettings is the name of an app in C Y D I A.

I'm having same problem as CwissyBwear. Started a few days ago & now Power Button will not work at all. Thanks for posting this question. I will make an appt. with the Genius Bar & see if this can be corrected. 🙂

Thank You! My phone is also Out-of-Warranty. Hopefully this option will working until iPhone 5 is released.

I've since been Googling and found 2 suppliers (one local and one promising quick postal turn around) that will replace the switch and associated cables for <£30. Awaiting a response from one to see if I can get a new battery slipped in cheaply at the same time (normally about £30 too).......got to be worth doing until iPhone 5 arrives...

I've had this problem as well. Scheduled an appointment at the genius bar and they told me the same thing. I can pay $149 for a replacement or upgrade to a 4s. I wasn't going to do both so I asked him what the problem was and how did it happen. He just said oh you know through normal wear and tear it stops working. My jaw dropped. its only been a year and something like this happens and its normal? I've always had really good customer service with apple but this time its kind of ridiculous. You think if this is a common thing you would extend the warranty out or atleast try to fix the button for customers. I wasn't even asking for a new phone I just wanted them to fix it and they couldn't.