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Airport Express and Verizon FIOS router

I am trying to add an Airport Express to my wireless network (Verizon FIOS MI424WR)and have tried using the manual setup. Airport Utility is able to see the AExp but once I finish with a manual setup, upon restarting the AExp it says it cannot find it. Is the problem with the WEP vs. WPA2?

Posted on Jan 12, 2011 4:35 PM

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70 replies

Mar 29, 2014 3:21 AM in response to dygaul

Help please. I have a Verizon FIOS router and just bought an airport express. I have a windows laptop. My only goal is to stream Spotify (and music stored in itunes) through the AE's optical out to my audio system. After 4 hours I have been able to get it to work but only by disabling security on my network. that cannot be good. I read on page 2 or 3 of this thread that i should get an option to select WEP but that never happened. I only got 4 different WPA options:


WPA/WPA2 Personal

WPA2 Personal

WPA/WPA Enterprise

WPA Enterprise


I am connected from a LAN out on the verizon router to the WAN in on the AE.

Any help would be GREATLY appreciated!

Mar 29, 2014 9:57 AM in response to BZ-LA

I appreciate the response but that appears to be the problem.

1. I go to wireless settings,

2. I select "join a wireless network"

3. I selcect the name of my network

4. for "wireless security" I get a drop down menu with the 4 options I describe above:

WPA/WPA2 Personal

WPA2 Personal

WPA/WPA Enterprise

WPA Enterprise

Oct 17, 2015 9:35 AM in response to 22cowboy

All, I am posting here as the topic title is the closest thing to what I want to do. I am having multiple problems under the same category and when I discovered this thread I found that the original advice that seemed to help so many does not work for me. I am posting here in the hope that someone much more savvy than me can offer some help and the hope that this can stay up to date with the latest Mac OS etc.


I cannot get an airport express to join my verizon network and when I follow the directions pasted below from much earlier in this thread, I am given no option to enter the WPA settings of my Verizon router. The Airport utility has the express attempt to join the Verizon network, but an "unexpected error" occurs and I'm stuck. The only time a password setting window shows up in the set up process is when the Airport Utility asks to give the express a name and password. I am never given the choice to enter my Verizon router security info and I can find no drop down menus to do so.


I am attempting to do this on a Macbook Air running El Capitan. I should also note that I start the whole process by going to the wireless connection of the Macbook Air and then choosing the airport express. Once I hit the "unexpected error" problem, the wireless connection of the Macbook Air is also hosed and it will no longer join the Verizon network and defaults to a self assigned IP. The only way to get the Macbook air back on the Verizon network is to delete the current wireless setting on the Macbook Air in the system prefs. and then use the helper utility to re-join the Verizon network and create a new wireless setup.


Bob Timmons Jan 12, 2011 7:15 PM
Re: Airport Express and Verizon FIOS router in response to skowhegan1


Start over with the configuration of the AirPort Express again with a "hard reset". Hold in the reset button on the Express until you see the amber light begin to blink more quickly, keep holding another 4-5 seconds and then release


Open AirPort Utility and configure the Express to "join" your wireless network. When you get to the wireless settings, choose WEP 40 Bit on the Express and enter your 10 character password and confirm


When you click Update, close AirPort Utility as soon as you see the message that the settings have been stored sucessfully. It does no good to keep AirPort Utility open because the Express will "disappear".


Wait 40-45 seconds for the Express to restart and with some luck, you'll see a green light. You should be all set.

Airport Express and Verizon FIOS router

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