.MOV files won't play anymore

This is horrible. Has anyone figured out yet? All my family videos are slowly being lost. I'm in the middle of organizing my .mov files which used to play on my mac. Now randomly my favourites I had tagged or viewed recently are disappearing! I have them on an external hard drive, but have no back-ups. Please say somebody at Apple has a solution...

This is horrible. Has anyone figured out yet? All my family videos are slowly being lost. I'm in the middle of organizing my .mov files which used to play on my mac. Now randomly my favourites I had tagged or viewed recently are disappearing! I have them on an external hard drive, but have no back-ups. Please say somebody at Apple has a solution...

2011 and there is still no solution..... 😟

Unfortunately, all my mov files are on my ext hd and have deleted them on my phone. Each and every mov file on that usb is there. BUT EACH AND EVERY MOV FILE SHOWS 0:00

These are videos from a family reunion, we last seen each other a decade ago... The videos that I took were supposed to be a "movie" christmas present to them... Now, it's all gone. Technology has failed me... Rather, I failed by trusting technology. Lol.......... 😐

Download the free program Handbrake and make a new copy using the universal settings. You'll create an m4v file that will show you the original video file again.

Cheers,

Ian

This worked great for me on my PC. Thanks for pointing me in the right direction!

Thank you for posting this! I was so nervous after discovering that my backup hard drive converted my movies to 0:00 on quicktime. But so far all my movies are playing on VLC when I import them back into that application. Now I just need to find a safe way to save them again to prevent this from happening in the future.

Thank you!!!

You might find that the codec is 3ivx. Discovered this on my movies that no longer play. Downloaded her https://www.3ivx.com/download/macos.html the free codec and all plays well. Latest quicktime converts file when first opened, then have option to save the converted file.

This is an outrageously easy fix! I tried downloading all those files people have mentioned and nuthin! I'm running 10.11.1

1) So find all your thumbnails of videos that won't play. Mine were in Photo's Videos folder (who knew?)

2) Select all of them

3) From the Photo Menu select Export and then choose Export Unmodified Original for ... Videos

4) Check 'em by going to the folder into which you exported your videos and click on one of them.

5) Import your videos back to Photos!

And that little snip at Target said to me (a white haired 69 year old woman), "Oh, how adorable! You use computers?"

I'm kissing my brilliant hands. Really!

Patti Harada

Each and every mov file on that usb is there. BUT EACH AND EVERY MOV FILE SHOWS 0:00

and the file size is down to a image size, usually just 200K to 300 K

I tried the solutions above, it does not work, anyone figure it out? Thanks.

ANYBODY have an honest fix for this yet? 1. Tried the "export original from Photos" option... nothing. You hit the play button and it instantly slides to the end of the play bar with no change in the image. File time is still 0.00.

2. Tried the "make a new copy in Handbrake" option... nothing. Handbrake can't open any of them. Says "No valid file source found." when you click on any of the 0.00 files.

HELP!!!!

How do I do this? I have the latest version of Handbrake but it keeps saying, "Source: No Valid Source Found."

You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.