Level 1

5 points

Iphone 3G wont turn on past apple logo! Please help!

It froze after attempting to delete my facebook app and I turned it off, tried to turn it back on and it wont boot past the apple logo screen. Ive googled the problem and I found that I needed to reset my phone by holding down the power and the home button (which I did) and plug into my computer while holding down the home button then a "connect to itunes" screen would pop up. Well, I did this successfully and Itunes said it had to download a new update for the phone. while downloading, the apple screen went off and the screen went black, Im assuming it turned off and when I tried to get it to the "connect to Itunes" screen again it wouldnt. I continued the process again and now it still wont get to the "connect to Itunes" screen and will only show the apple logo screen. I tried calling apple support and they want $30 just to talk to them. No thanks. Please help me. I have no idea what else to do.

PS...I am not tech-savvy and Im not great on understanding computer talk.

compaq, Windows Vista

Posted on Jan 27, 2011 2:21 PM

54 replies

cjzerr15

Level 1

0 points

Mar 23, 2011 3:08 AM in response to JasonPancake

The same thing happened to me. As soon as i deleted facebook, my phone shut off and wont go past the white apple screen. Really wish i could get some help.

Jul 31, 2011 11:58 AM in response to wjosten

thank you so much for posting this. i deleted facebook app and my phone wouldnt turn on past apple screen.

thanks for an easy recovery 🙂

Aug 25, 2011 11:43 AM in response to wjosten

You are a king sir. That FB app can eat my hairy white behind. Nothing but trouble. Then on deletion sabotages your phone! HOW DARE THEY!

Oct 11, 2011 9:30 AM in response to wjosten

Thanks. I had the same issue today. I was able to restore my phone. I also noticed I didn't lose the data from some of my apps. Thanks again! My Facebook app now works too.

Oct 11, 2011 11:21 AM in response to wjosten

thanks this realy result the problem. But now what with the FB app?, should work??

Oct 11, 2011 5:42 PM in response to Cait93

Exact same thing happened to me! Mine is 3G. Someone please help!!!

Oct 11, 2011 5:50 PM in response to rebeccafromfolsom

the same **** thing happened to me...... my phone turns on then turns off i have the iphone 4 what do i do?????

Oct 11, 2011 6:25 PM in response to Heathermb83

did anyone find a solution to this..

Tealeo

Level 1

0 points

Nov 25, 2011 8:53 AM in response to wjosten

I had the same problem with my week old iphone. I was so upset thinking I'd have to buy a whole new one (it was from ebay). Thank you!!!

Dec 2, 2011 11:04 PM in response to wjosten

hey my phone is doing that same thing but i lost my usb cable to hook it up to my computer. Is there anyway i can still fix it or am i just screwed?

giorgis3

Level 1

0 points

Dec 4, 2011 1:40 PM in response to superprim

how did u backed up when its frozen??

Feb 13, 2012 2:31 AM in response to wjosten

I have some porblems with my iPhone 3g. When I turn it on, it just shows the apple logo and a black background. How am I gonna fix this? Please reply as soon as possbile. Thanks 🙂

duyano1

Level 1

4 points

Feb 29, 2012 2:52 PM in response to wjosten

Thank you very much..! you're a genius, it works. Thanks.

denbel

Level 1

0 points

Mar 3, 2012 3:37 PM in response to wjosten

Thanks very much. This solved my question.

Mar 10, 2012 9:22 PM in response to wjosten

my iphone not responding already it only show the apple logo i cant even use it and its suck

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Iphone 3G wont turn on past apple logo! Please help!